Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Senior Product Designer at Miter, shaping core workflows for B2B SaaS in construction. Collaborating with product, engineering, and customers to deliver intuitive UX.
Responsibilities
- Own design across multiple product areas, driving end-to-end workflows from problem discovery through execution and iteration
- Proactively identify usability gaps, workflow friction, and opportunities to simplify complex HR, payroll, and operational experiences
- Partner closely with Product Managers and Engineers to translate ambiguous problems into clear, intuitive product solutions
- Conduct user research, customer interviews, and usability testing to ground design decisions in real customer needs
- Design simple, scalable, and user-friendly experiences for complex B2B SaaS workflows, cutting unnecessary steps and reducing cognitive load
Requirements
- 5+ years of experience as a Product Designer working on complex B2B SaaS or enterprise software products
- Strong product thinking skills with a proven ability to simplify complex workflows and systems
- Experience conducting user research and speaking directly with customers to inform design decisions
- A high degree of ownership and initiative—you’re comfortable finding problems, defining scope, and driving solutions independently
- Excellent collaboration and communication skills, with the ability to work closely with product and engineering partners.
Benefits
- Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.
- Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.
- 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.
- Unlimited PTO: Take the time you need to recharge and be your best self.
- Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.
- Learning & Development: We offer every employee an annual educational allowance to explore external professional development.
- Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.
- Community: Multiple company-wide and team-specific offsites per year.
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