Communications Analyst planning and executing actions aligned with BP's institutional priorities. Involves preparing communications materials and supporting media relations efforts.
About the role
- Unified Communications Engineer at Leidos providing UCC support and engineering design for HHS. Collaborating on planning, implementation, and support of communications solutions.
Responsibilities
- Provide ongoing engineering support for the customer’s Unified Communications and Collaborations (UCC) solution
- Support the planning and refresh of government-furnished UCC assets based on the customer’s standard refresh cycle
- Conduct UCC Engineering Planning
- Develop and deliver recommendations for improving the current UCC architecture and technology solutions
- Develop and deliver a product roadmap for the UCC solution
- Conduct UCC Engineering Design and Implementation
- Support the deployment, management, communication, and reporting on activities related to government-furnished UCC technology refresh equipment
- Provide UCC Tier 3 support in coordination with the Service Desk
- Deliver root cause analysis document for each Severity 1 incident
Requirements
- Bachelor’s degree or equivalent
- Six (6) years of general experience
- Must be a US Citizen and have the ability to obtain a Public Trust level 4 clearance
- Experience with Cisco Unified Communication Call Manager and Session Manager, Cisco Unity Connection, Cisco Emergency Responder, Cisco Webex and Control Hub, Cisco Expressways, and Cisco Prime Collaboration Deployment
- Experience with Microsoft Teams Phone System, Direct Routing, and Microsoft Teams Rooms
- Experience with VMware products including Esxi, vCenter, and vSphere
- Experience with Cisco Telepresence products including Suite
- Understanding of various communication platforms
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Job title
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