HI
HillenbrandService Manager
Service Manager leading service and assembly departments across Brazil and Southern Cone region. Managing technical support operations and customer relationships for the plastics industry.
About the role
- Act as the key SME on all matters relating to the technology used to support the purchase to pay functions
- Work with senior stakeholders across Technology, Finance and Global Business Services to select the most appropriate technology solutions
- Ensure technology improvements are delivered and adopted
- Engage with senior stakeholders to manage the technology road map for Purchase to Pay
- Act as an SME for all invoice approval and expense processes and provide guidance in the art of the possible
- Monitor market developments to ensure knowledge of available solutions remains current
- Create and maintain strong relationships with peer law firms and their systems teams
- Collaborate with IT Delivery and IT Operations to ensure the team are equipped to deal with day to day queries
- Ensure documentation of system processes and procedures are correctly designed and regularly maintained
Requirements
- Experience of working with Chrome River or similar automation tools in a multi-currency and multi-jurisdiction environment
- Hands on experience of harmonising processes and documenting them
- Experience of working with and managing a software as a service provider
- An understanding of systems used to deliver automation and productivity improvements within the Purchase to Pay process
- Experience of managing external partners to deliver projects
- Strong stakeholder engagement skills (Business Analysts through to global Senior Finance Managers)
- Intermediate / Advanced Excel skills
- Excellent analytical and problem solving skills
- Experience and knowledge of both Operational Procurement and Accounts Payable functions and their needs
- Experience of managing process compliance and continuous improvements
Benefits
- healthcare
- retirement planning
- wellbeing initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
KL
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