Hybrid Technical Writer – Contract

at Sift

• Job title: Technical Writer – Contract
• Job type: Contract
• Experience level: Junior, Mid level
• Salary: $40 - $50 per hour
• Degree requirement: Bachelor's Degree
• Tech skills: GRPC, Python
• Location requirements: Hybrid, San Francisco, United States

About the role

• Technical Writer translating complex technical systems into clear documentation. Collaborating closely with engineers and product managers to support technical content needs.

Responsibilities

• Write and maintain user-facing documentation, including tutorials, API references, and how-to guides.
• Collaborate with engineers and product managers to ensure accuracy and clarity in all technical content.
• Apply and uphold standards from the Google Documentation Style Guide and Diátaxis framework.
• Use GitHub flow and version control best practices to manage documentation updates.
• Continuously improve structure, navigation, and discoverability across the documentation site.
• Translate technical details into clear explanations that help engineers onboard quickly and use Sift effectively.

Requirements

• Bachelor's degree in Technical Communication, English, Computer Science, or Engineering.
• 2+ years of experience in technical writing, preferably in software, developer tools, or technology-driven industries.
• Experience working with gRPC APIs, including documenting service definitions, message structures, and best practices for client/server integration.
• Proficiency in Python and familiarity with software development workflows, APIs, and modern engineering tools.
• Demonstrated experience creating and maintaining documentation such as API references, user manuals, tutorials, and technical specifications.
• Strong command of documentation and markup tools such as Markdown, Material for MkDocs, FumaDocs, Docusaurus, or Mintlify.
• Hands-on experience with documentation tools such as Git/GitHub.
• Deep understanding of documentation frameworks such as the Google Developer Documentation Style Guide and the Diátaxis framework.
• Excellent collaboration skills, with the ability to work cross-functionally with engineering, product, and marketing teams.
• Strong execution mindset: organized, detail-oriented, and able to manage multiple documentation projects under changing requirements and deadlines.