Hybrid Technical Writer – Co-op

Posted 2 weeks ago

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About the role

  • Determine the needs of end users of technical documentation;
  • Talk with Product Managers and Product Developers, and study early product builds;
  • Work with UX designers and product developers to ensure that UI text (field labels, error messages, etc.) are meaningful and error-free;
  • Get hands-on with the product to ensure accurate documentation;
  • Develop customer-facing documentation for new products and features, including content, charts, illustrations, etc.;
  • Integrate documentation into product builds;
  • Review existing documentation, and recommend edits and reorganization;
  • Standardize content across platforms and media;
  • Gather usability feedback Collaborate with teams across the company including Customer Success, Marketing, and Learning and Development;

Requirements

  • Strong English speaking and writing skills
  • Ability to work independently or as part of a team
  • Working towards a university degree or college diploma in English, Business, Communications, Technical Writing, or a related field
  • Familiarity with DITA-OT, oXygen XML Author, and related tools and techniques would be an asset
  • Familiarity CSS, HTML, Javadoc, Markdown, Sphinx, PostMan, and/or Python would be an asset
  • Networking knowledge/experience would be an asset

Benefits

  • Professional Development Budget
  • Wellness Days + Wellness Week
  • Lifestyle Spending Account
  • Employee Recognition Program

Job title

Technical Writer – Co-op

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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