Expert Huiles Essentielles at Aroma - Zone store in Lille, advising on essential oils and cosmetics. Ensuring customer satisfaction and managing product displays in the store.
About the role
- Technical Advisor for Bosch Thermotechnik providing customer support through phone. Involves technical consultation and on-site team support in a hybrid work setting.
Responsibilities
- Handling customer calls regarding maintenance and servicing of heating boilers and heat pumps
- Supporting the on-site team with customers via remote maintenance
- Technical consultation for gas boilers, gas-fired boilers and heating systems
Requirements
- Completed training as a heating installer, ventilation technician, electrician, gas and water installer, mechatronics technician or equivalent
- Professional experience with heating technology and gas boilers
- Fluent German, spoken and written (C2 level)
- Very good PC and Microsoft Office skills
- Enjoyment of communication and telephone work
- Composure in stressful situations
Benefits
- Permanent employment
- Inspiring atmosphere: state-of-the-art offices enable a clear separation of work and private life OR the option for 100% remote work after successful onboarding
- Mentoring and motivation: direct support and feedback from colleagues and supervisors
- Various team events such as summer parties to create your best Foundever moments with the team
- Exclusive employee benefits: shopping discounts, bike leasing, maximum contributions to capital-forming benefits (vermögenswirksame Leistungen), company pension plan, voucher card with regular top-ups
- Health and wellbeing programs: in-house gym, free massages, global wellness program, dedicated fitness app, discounts at Wellhub, and more
- Internal career opportunities: 84% of our promoted positions and 93% of our leadership roles are filled internally
- International advancement opportunities through worldwide German-language projects
- 27–31 days of annual leave (depending on length of service) plus special leave
Job title
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