Telephony Systems Administrator overseeing daily operations of telephony systems for call center in Phoenix, AZ. Liaising with teams to ensure high service levels for customers.
About the role
- Systems Administrator supporting the OSINT Integration Center under a long-term contract with Xcelerate Solutions. Performing Linux and Windows systems administration while ensuring compliance and optimal performance.
Responsibilities
- Bring together Linux (primarily) and Windows systems administration, systems maintenance, systems performance optimization along with user support services
- Work in a team environment while demonstrating strong cross-functional collaboration in areas such as, but not limited to, development, production, cybersecurity compliance, and QA in a dynamic and fast paced environment
- Perform Linux and Windows builds, installs, configuration, administration, and troubleshooting of Linux and Windows servers to include base configuration, security and system patching, performance monitoring, etc.
- Implement and enforce DISA STIG compliance across all systems and networks
- Develop server builds for virtual and physical environments
- Manage, maintain, configure, and deploy system integration tools such as Kubernetes, Rancher, Helm
- Develop scripts to support patching, configuration, and other infrastructure team tasking using languages such as Python, Bash, or PowerShell
- Design, develop, and support scalable, redundant infrastructure to include physical and virtualized environments
- Utilize configuration management tools like Salt and Ansible for infrastructure automation and orchestration
- Set up administrator and service accounts, maintain system documentation, tune system performance, install system-wide software, validate and implement system patches, including fast turnaround time security critical patches
- Collaborate with cross-functional teams to implement and maintain agile practices and workflows
Requirements
- Bachelor’s Degree and 4-8 years of prior relevant experience or Masters with 2+ years of prior relevant experience
- At least 4+ years of relevant professional experience
- Must have an active Top Secret security clearance with the ability to obtain and maintain a TS/SCI with Polygraph security clearance
- Experience in system integrations testing through a full system development life cycle, including implementing test plans, test cases and test processes
- Working in an Agile project management environment
- Experience with security requirements derivation
- Experience documenting test results for corrective actions, reporting and audits
- Expertise in configuration, administration, and troubleshooting of Linux (RHEL/CentOS, Ubuntu)
- Experience with Patching: yum repositories, APT repositories
- Experience with Server builds: virtual and physical
- Experience with Cloud Service Providers and cloud operations
Benefits
- Excellent verbal and written communication skills
- Reasonable accommodations if needed because of an applicant's or an employee's disability
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Telephony Systems Administrator ensuring Call Center telephony systems operate smoothly. Providing technical support, managing integrations, and overseeing IVR functionality for optimal customer service.
System Administrator maintaining NFPA's Windows and Linux environments while managing Azure resources. Collaborating with development teams for CI/CD and DevOps integration efforts.
Systems Administrator to support CACI's Service Desk team, responsible for end - user applications and hardware/software troubleshooting. Covers a 24 - hour help desk, including evenings and weekends.
Senior Linux Systems Administrator at Boeing supporting ArgonST programs with Linux infrastructure. Involves technical leadership, DevSecOps principles, and collaboration with cross - functional teams.
Yardi Administrator managing the accounting and operations system for Housing Trust Group. Designing processes and training associates on the use of Yardi while ensuring system performance in Miami, FL.
Senior Systems Administrator optimizing Epic Systems within Northwest Permanente’s medical informatics department. Leading technical projects and collaborating with healthcare teams to enhance patient care.
Linux System Administrator managing Linux - based infrastructure for a successful travel marketplace in Turkey. Contributing to the optimization and performance of highly used systems.
Intermediate to Advanced level HPC Workload System Administrator at Leidos, supporting the DoD HPC Modernization Program. Engage in operations, testing, deployment, and administrative support for high performance computing environments.
Systems Administrator managing cloud technologies and IT operations at MRI Software. Collaborating on projects and maintaining system integrity while ensuring efficient IT services.