Telephony Systems Administrator overseeing daily operations of telephony systems for call center in Phoenix, AZ. Liaising with teams to ensure high service levels for customers.
About the role
- System Administrator at a Smart Energy Startup responsible for software performance and security. Collaborating with teams to support clients and maintain cloud architectures.
Responsibilities
- In this role you and your colleagues are responsible for the performance, availability, and security of our software and systems landscape.
- You are the first point of contact for internal technical questions and also handle support tasks for our customers.
- You will work closely with our project management and development teams and actively assist our experienced System Administrator.
- In a flexible environment you will help build and share knowledge around deployment topics and work with technologies such as pfSense, OPSI, Proxmox, Bareos, and Ansible.
- You also support the setup and operation of distributed cloud architectures using Docker and Kubernetes.
- You maintain all in-house systems (Atlassian Jira and Confluence, GitLab, email, product and development servers) as well as remotely manage GreenPocket systems at customer sites across various data centers, and provide 3rd-level support for the GreenPocket software.
- You build our development platform, further develop it, and optimize it with a focus on efficiency and availability.
- You ensure the high availability of our services, including load balancing and clustering.
- You actively participate in project operations to deploy our software in customers' infrastructures, e.g., by further developing automation of installation processes.
Requirements
- You have initial professional experience in the IT field, or alternatively in hardware and software support.
- You hold a qualification as an IT specialist for system integration (Fachinformatiker Systemintegration) or a comparable qualification.
- You have expertise in system administration on Linux and Windows Server, as well as client management (Windows 11, Linux, and macOS).
- You have basic knowledge of virtualization with KVM and initial experience writing scripts (Bash, PowerShell).
- You are characterized by strong teamwork skills, reliability, flexibility, and a high level of personal commitment.
- You have strong communication skills and very good German and good English language skills.
Benefits
- Intensive coaching and professional development opportunities
- A permanent employment contract with the opportunity to help shape the green startup scene
- Startup atmosphere with plenty of scope to shape your work, flat hierarchies, and short decision-making paths
- Flexible working hours and the option to work from home
- Take Your GreenDay! Leave the routine behind and dedicate one day per month entirely to your own ideas
- Regular team events and foosball breaks with motivated, friendly colleagues
- Unlimited coffee and water supplies, plus regular fresh fruit
- Well-connected location with good cultural, sports, and transport links
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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