Hybrid Strategy Manager, Retail Banking

Posted 2 weeks ago

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About the role

  • Work on high-impact projects that improve customer experience and business performance.
  • Collaborate with senior leaders and be supported by a team that values learning, diverse thinking and personal growth.
  • Identify key opportunities and make recommendations to improve customer experience and optimise ways of working.
  • Contribute to the RBS Strategy and retail bank transformation to deliver on improved customer outcomes.
  • Participate in insights generation to understand/reframe the problem, including stakeholder interviews, customer interviews and desk research.
  • Assess commercial opportunities through multiple lenses.
  • Support in synthesising insights into succinct findings via mixed media (reports, videos, journey maps etc.).
  • Support in planning and facilitating ideation sessions and workshops.
  • Craft hypotheses and success metrics to evaluate concepts during testing.
  • Support in the creation of project deliverables including insights reports, delivery roadmaps and end to end strategies.

Requirements

  • 1-3 years’ experience in business strategy consulting at a major consulting firm or corporate in-house strategy function, with Financial Services exposure.
  • Strong financial acumen with a Bachelor’s degree in Business, Finance, Economics, Legal or a related field.
  • Attention to detail, ability to work effectively and to address diverse problems with guidance from experienced leaders.
  • Curiosity, collaboration and a structured approach to solving problems.
  • Robust communication and stakeholder engagement skills.
  • Interest for the Australian Retail Banking industry.

Benefits

  • Professional development opportunities
  • Internal promotion

Job title

Strategy Manager, Retail Banking

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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