Onsite Strategy Manager

Posted 7 hours ago

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About the role

  • Strategy Manager facilitating marketing integration and stakeholder governance in TELUS’s MDU channel. Owning performance metrics and ensuring cohesive national approaches to enhance customer engagement.

Responsibilities

  • Own the customer journey, collaborate on the Ground Game Strategy, facilitate a premier customer service experience from end-to-end, and create repeatable playbooks for local teams
  • Serve as the operational backbone, propelling the entire MDU program forward. This involves proactively collaborating on key issues and developing innovative solutions to potential challenges
  • Champion MDU stakeholder alignment and governance, ensuring clear priorities and providing structured updates to senior leadership
  • Own end-to-end performance management, from funnel visibility and leadership reporting to scorecards and accountability frameworks
  • Build and maintain reporting infrastructure and dashboards to translate complex data into clear narratives for strategic and operational decision-making
  • Champion the MDU program with regional Falcon go-to-market teams to guarantee cohesive strategies. This includes aligning on offers, event participation, training initiatives, and go-to-market pilots

Requirements

  • 3+ years driving measurable outcomes in strategy, program management, or channel enablement across complex, cross-functional environments
  • Fully bilingual
  • Manages by influence, using a positive, curious attitude to connect strategic vision with effective execution
  • Exemplary communication and storytelling skills; proficient in crafting executive narratives and engaging working teams
  • Outcome-oriented and organized; adept at prioritizing, pivoting quickly, and maintaining focus
  • Strong analytical instincts: translate data into decisions, business casing, financial modelling, capital management, build dashboards, and present actionable findings
  • Great-to-haves Bachelor’s degree in Business, Marketing, Strategy, or a related field
  • Experience in the telecommunications industry or in a channel that involves residential real estate, property management, or MDU environments
  • Familiarity with business intelligence and reporting tools such as Tableau, Google Sheets, or equivalent platforms
  • Experience developing go-to-market strategies, marketing campaigns, supporting channel enablement, or cross-functional program execution

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Job title

Strategy Manager

Job type

Experience level

Mid levelSenior

Salary

CA$70,000 - CA$130,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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