About the role

  • Support the implementation of risk, compliance and corporate governance frameworks across the business
  • Deliver strategic projects from planning to execution, ensuring measurable outcomes
  • Maintain a robust compliance and risk management framework for personal and commercial lines of business
  • Review processes, customer files, and agreements to identify operational or compliance improvements
  • Provide training and guidance to teammates on risk and compliance matters
  • Provide assistance and expertise as required to other functions including Finance and HR
  • Assist with mergers, acquisitions, and growth initiatives by providing risk and operational insights
  • Ensure all compliance principles, policies and procedures are clearly defined and regulatory developments are proactively appraised and communicated
  • Engage with and respond in a timely manner to any errors and complaints raised by customers and/or the Financial Services Ombudsman
  • Act as both Money Laundering Reporting Officer and Data Protection Officer for the Organisation
  • Present findings, insights, and recommendations to the senior leadership team
  • Create & deliver the annual compliance plan

Requirements

  • 3-5 years+ experience in consulting, risk advisory, or strategy/operations (Big 4 or similar preferred)
  • Previous experience of compliance with exposure to risk management in a regulated / authorised financial services environment
  • Hands-on, adaptable, and proactive — comfortable executing projects and switching between tasks
  • Familiar with compliance and regulatory requirements for the general insurance sector (not essential but nice to have)
  • Excellent communication and influencing skills, with the ability to translate complex regulations into clear, actionable guidance
  • Interest in gaining exposure to senior leadership and contributing to company-wide initiatives
  • Experience or knowledge relevant to Money Laundering Reporting Officer and Data Protection Officer duties

Benefits

  • Market Competitive Salary & Bonus
  • Hybrid Working Opportunities
  • Access to Two Employee Stock Purchase Schemes
  • Discounted Personal Insurances
  • Pension & Associated Benefits
  • Insurance Exam Support Scheme
  • Free onsite parking
  • Employee Assistance Programme
  • A progressive and vibrant working environment

Job title

Strategic Risk and Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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