Hybrid Staff Technical Program Manager, Hardware Infrastructure

at General Motors

• Job title: Staff Technical Program Manager, Hardware Infrastructure
• Job type: Full Time
• Experience level: Lead
• Salary: $165,000 - $298,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Warren, United States

About the role

• Technical Program Manager leading hardware validation and test infrastructure at GM. Managing complex cross-functional programs and ensuring high-quality results in lab and field deployments.

Responsibilities

• Drive the end-to-end hardware infrastructure roadmap for lab and field test platforms; align milestones across stakeholders to meet vehicle program gates and readiness targets.
• Own program planning, dependency mapping, critical-path analysis, and risk management for lab/bench infrastructure; maintain a visible RAID log (risks, assumptions, issues, dependencies) with clear owners, due dates, and mitigation plans.
• Partner with cross-functional leads to define scope, objectives , milestones, deliverables, and measurable success metrics for ongoing and future hardware infrastructure initiatives.
• Run program execution reviews with transparent progress reporting to leadership and stakeholders; surface status, risks, decisions, and financials with crisp narratives and data.
• Coordinate site readiness and lab enablement: safety practices, facilities work orders, power/cooling, racking, network, access control, and inventory/asset management.
• Lead vendor selection and performance management; negotiate schedules, SLAs, and deliverables; ensure incoming quality, qualification, and documentation requirements are met.
• Define traceable requirements for test benches and fixtures; translate engineering needs into scalable, serviceable, and compliant solutions with clear acceptance criteria.
• Implement observability and reporting: build dashboards for readiness, capacity, throughput, reliability, and incident metrics; drive continuous improvement through postmortems and root-cause analysis.
• Champion best practices for change control, configuration management, versioning, and test repeatability across labs and field deployments.

Requirements

• 8+ years in hardware or software engineering organizations, with substantial exposure to validation/test environments and infrastructure at scale.
• Several years as a Technical Program Manager or comparable role delivering complex, cross-functional programs end-to-end in highly technical domains.
• Proven experience orchestrating structured planning cycles (quarterly, H1/H2) and operating reviews in large engineering organizations.
• Strong understanding of HIL systems, data acquisition, instrumentation, calibration workflows, test automation, and lab operations.
• Demonstrated ability to conduct critical-path analysis, tradeoff discussions, and executive-ready program communications.
• Exceptional organizational, analytical, and problem-solving skills; comfortable with ambiguity and fast-changing priorities.
• Excellent interpersonal and communication skills, including the ability to influence without direct authority and build trust across diverse teams.
• Fluency with modern development and validation toolchains (e.g., CI/CD for test automation, issue tracking, requirements and change management, telemetry/observability tooling).

Benefits

• GM offers a variety of health and wellbeing benefit programs.
• Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.