Hybrid Solutions Engineer I

Posted 4 weeks ago

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About the role

  • Provision, deploy, configure, and optimize workstations and servers for seamless integration into operational environments
  • Diagnose and resolve operating system, hardware, driver, and performance challenges across workstations and servers
  • Identify and resolve network challenges while demonstrating expertise in networking principles such as DNS, DHCP, and STP
  • Proficient in PBX systems, including overseeing call center agent management, queue administration, and permissions adjustment
  • Implement, configure, and deploy Next-Generation Antivirus (NGAV) and Endpoint Detection and Response (EDR) solutions, while also addressing endpoint threats and managing basic security alerts
  • Deployment and maintenance of remote access solutions including VPN, terminal services, and Windows Virtual Desktop
  • Administration of Network File Systems including LUN expansion, usage monitoring, and proactive alert management
  • Design and implementation of security standards and enforce adherence to best practices
  • Collaborate with the engineering team to devise, execute, and maintain network and hardware enhancements
  • Engage in project scope evaluations and uphold timely completion of project tasks

Requirements

  • 2+ years experience of working in an engineer role
  • Prior working experience in MSP in service department or engineering
  • Self-starter, goal driven, and consistent
  • Great communication skills, capable of attending or hosting meetings with end clients and management
  • Highly detailed with exceptional documentation abilities
  • Team player, values collaboration and feedback from engineering team
  • Problem solver, ability to think creatively and critically and thrive in a fast-paced, and dynamic work environments
  • Strong knowledge and experience in scripting languages
  • Ability to design, develop, and test network infrastructure
  • Comprehensive knowledge and experience with servers, virtual machines, and file systems
  • Prior Intune experience; understanding of security and conditional access policies
  • Skilled in anticipating future network and technology demands, projecting project scopes, and effectively allocating resources within budget constraints
  • Ability to travel to end client locations

Job title

Solutions Engineer I

Job type

Experience level

JuniorMid level

Salary

$60,000 - $80,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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