Cloud Solutions Architect at TIEVA responsible for pre - sales and delivery of Azure solutions. Collaborating with sales teams and engaging with customers to ensure high - quality outcomes.
About the role
- Solutions Engineer working in a client-facing role to design, implement, troubleshoot, and maintain IT infrastructure. Responsible for robust systems to enhance operational efficiency in healthcare markets.
Responsibilities
- Provision, deploy, configure, and optimize workstations and servers for seamless integration into operational environments
- Diagnose and resolve operating system, hardware, driver, and performance challenges across workstations and servers
- Identify and resolve network challenges while demonstrating expertise in networking principles such as DNS, DHCP, and STP
- Proficient in PBX systems, including overseeing call center agent management, queue administration, and permissions adjustment
- Implement, configure, and deploy Next-Generation Antivirus (NGAV) and Endpoint Detection and Response (EDR) solutions, while also addressing endpoint threats and managing basic security alerts
- Deployment and maintenance of remote access solutions including VPN, terminal services, and Windows Virtual Desktop
- Administration of Network File Systems including LUN expansion, usage monitoring, and proactive alert management
- Design and implementation of security standards and enforce adherence to best practices
- Collaborate with the engineering team to devise, execute, and maintain network and hardware enhancements
- Engage in project scope evaluations and uphold timely completion of project tasks
Requirements
- 2+ years experience of working in an engineer role
- Prior working experience in MSP in service department or engineering
- Self-starter, goal driven, and consistent
- Great communication skills, capable of attending or hosting meetings with end clients and management
- Highly detailed with exceptional documentation abilities
- Team player, values collaboration and feedback from engineering team
- Problem solver, ability to think creatively and critically and thrive in a fast-paced, and dynamic work environments
- Strong knowledge and experience in scripting languages
- Ability to design, develop, and test network infrastructure
- Comprehensive knowledge and experience with servers, virtual machines, and file systems
- Prior Intune experience; understanding of security and conditional access policies
- Skilled in anticipating future network and technology demands, projecting project scopes, and effectively allocating resources within budget constraints
- Ability to travel to end client locations
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