About the role

  • The Solution Architect provides support in three main areas: Project Architecture and Delivery, Product Liaison, Professional Services Development.
  • Participant in discovery for strategic engagements by assessing customer needs, outlining system workflow, advising on standard functionality and customization opportunities where appropriate, and identifying best practices.
  • Formulate and communicate engagement strategy to customers and internal team members.
  • Support project implementation team throughout engagements where appropriate.
  • Assist in consulting related escalations in support of the overall engagement.
  • Maintain billable utilization goals by executing against project architecture activities or through standard consulting engagements.
  • Stay current on upcoming product releases.
  • Communicate product updates to professional services.
  • Serve as a key professional services team member during New Product Introductions (NPI).
  • Facilitate software knowledge transfer through ad-hoc and formal training methods.
  • Train where appropriate on newly released features.
  • Incorporate new features into existing implementation methodology.
  • Contribute to internal professional services initiatives.
  • Assist in maintaining our internal consulting environment (user creation, cleanup, etc.).
  • Work with the PS Sales team to identify additional revenue opportunities.

Requirements

  • 5+ years implementing and supporting Vista software
  • College degree in business, training, or technology plus project management or a minimum of seven years of software consulting experience or an equivalent combination of education and experience
  • Excellent knowledge of project management methodology and practices
  • Accomplished client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills
  • Must be able to successfully drive multiple projects in parallel
  • Solid working knowledge of G Suite, Microsoft Office, and Salesforce required
  • Familiarity with Smartsheet and other PSA tools (e.g. Kantata) is a plus
  • Experience consulting for the construction industry.
  • Subject matter expertise in one or both of the following areas: Accounting principles and practices (e.g. payroll, accounts payable, accounts receivable, inventory, purchase orders, general ledger) Construction project management principles and practices (e.g. project set-up via estimate, project buy-out, project documents, project change orders, job costing, job billing)

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Tax savings plans for health, dependent care and commuter expenses
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Job title

Solutions Architect

Job type

Experience level

Mid levelSenior

Salary

$105,682 - $142,676 per year

Degree requirement

Bachelor's Degree

Location requirements

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