Security Solution Engineer at Proofpoint ensuring customer success through expert technical support and oversight for email security solutions. Collaborating with teams to manage incidents and maintain performance.
About the role
- Solutions Engineer at Fonoa working with clients to implement high-value API and UI products. Driving customer success through technical engagements and solution design.
Responsibilities
- Collaborate with global enterprises to identify and solve customer challenges
- Lead technical engagements and design solutions tailored to clients' needs
- Partner with the sales team to articulate Fonoa's value proposition
- Create and deliver product and technical presentations to customers
- Qualify sales opportunities through technical discovery
- Drive technical discussions and own implementation plans
- Identify opportunities for process improvements
Requirements
- Fully proficient in English
- Strong sense of ownership and care deeply about customer experience
- Technical mindset and a desire to grow technically
- Eager to learn and comfortable diving into complex problem spaces
- Champion the customer while balancing product requests against company vision
- Excited about working in a high-growth startup
Benefits
- Competitive compensation package
- Commission
- Equity
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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