Solutions Engineer at Fonoa working with clients to implement high-value API and UI products. Driving customer success through technical engagements and solution design.
Responsibilities
Collaborate with global enterprises to identify and solve customer challenges
Lead technical engagements and design solutions tailored to clients' needs
Partner with the sales team to articulate Fonoa's value proposition
Create and deliver product and technical presentations to customers
Qualify sales opportunities through technical discovery
Drive technical discussions and own implementation plans
Identify opportunities for process improvements
Requirements
Fully proficient in English
Strong sense of ownership and care deeply about customer experience
Technical mindset and a desire to grow technically
Eager to learn and comfortable diving into complex problem spaces
Champion the customer while balancing product requests against company vision
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