Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Solution Architect developing identity security solutions for enterprise clients at SailPoint. Leading technical project implementations and becoming a trusted advisor in identity governance.
Responsibilities
- Solution Architects at SailPoint undergo comprehensive product training to harness their existing experience
- Begin serving as the technical leads on customer projects
- Employ client and partner communication skills to share organizational best practices for SailPoint products
- Establish themselves as both technical and consultative experts within the SailPoint Services organization
- Become a trusted advisor to customers, partners, and less experienced team members
Requirements
- 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm
- 3+ years of software implementation experience
- Experience in software development, implementation, and configuration
- Excellent communications skills and extensive experience working directly with clients and partners
- Experience with the following tech-stack NodeJS, JavaScript, Typescript, Angular, React.js
- Preferred: Experience with at least one of the following XML, SPML/SOAP, web and application servers, Windows and Unix (Linux, Sun, HP, AIX) platforms, Relational databases (Oracle, Sybase, MSSQL, MySQL), Directories (LDAP, AD), Java, BeanShell , JavaScript, Node.js, Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow), Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP), Front-end language experience (HTML, CSS, Angular, React, Vue.js)
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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