Automation Engineer developing and implementing automation solutions with RPA technologies at QBE. Collaborating with stakeholders to optimize processes and drive innovation within the department.
About the role
- Operations Developer working with Operations team to automate processes and improve efficiency in a fintech setting. Building tools and dashboards for enhanced operational management.
Responsibilities
- Work closely with Operations teams to analyse workflows, pain points, and manual processes.
- Automate repetitive tasks and manual checks using SQL, scripting, or integrations.
- Enhance and maintain the back-office system, building new features to support operational needs.
- Develop monitoring and alerting systems to enable more proactive operational management.
- Create dashboards (e.g. Tableau, Metabase) to give clear visibility of key operational metrics.
- Investigate operational bugs and issues, identifying root causes and delivering fixes or automation to prevent recurrence.
- Collaborate with technology teams when dependencies arise, ensuring solutions align with business priorities.
- Propose and drive a longer-term automation strategy, including AI/ML opportunities to further improve efficiency.
Requirements
- Strong SQL skills (data extraction, transformation, and automation).
- Experience with Scala
- Experience developing back-office or internal tools (full-stack capability ideal).
- Proven ability to identify and deliver quick wins while building toward a long-term strategy.
- Experience building lightweight dashboards or visibility tools (e.g., Tableau, Metabase, or similar) to support operational decision-making.
- Familiarity with automation frameworks or scripting (Python, Node.js, etc).
- Problem-solving mindset, able to investigate root causes of operational issues.
- Ability to work directly with non-technical stakeholders and translate operational needs into technical solutions.
- Experience in fintech, financial services, or other regulated industries.
- **Desirable**
- Knowledge of AI/ML applications for automation and data-driven decision-making.
- Understanding of alerting/monitoring systems.
Benefits
- Health Insurance, Wellness plan
- Fee free investments on Moneyfarm platform
- Career development opportunities
- Training opportunities
- Regular office social events
- Happy and friendly culture!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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