Operations Developer working with Operations team to automate processes and improve efficiency in a fintech setting. Building tools and dashboards for enhanced operational management.
Responsibilities
Work closely with Operations teams to analyse workflows, pain points, and manual processes.
Automate repetitive tasks and manual checks using SQL, scripting, or integrations.
Enhance and maintain the back-office system, building new features to support operational needs.
Develop monitoring and alerting systems to enable more proactive operational management.
Create dashboards (e.g. Tableau, Metabase) to give clear visibility of key operational metrics.
Investigate operational bugs and issues, identifying root causes and delivering fixes or automation to prevent recurrence.
Collaborate with technology teams when dependencies arise, ensuring solutions align with business priorities.
Propose and drive a longer-term automation strategy, including AI/ML opportunities to further improve efficiency.
Requirements
Strong SQL skills (data extraction, transformation, and automation).
Experience with Scala
Experience developing back-office or internal tools (full-stack capability ideal).
Proven ability to identify and deliver quick wins while building toward a long-term strategy.
Experience building lightweight dashboards or visibility tools (e.g., Tableau, Metabase, or similar) to support operational decision-making.
Familiarity with automation frameworks or scripting (Python, Node.js, etc).
Problem-solving mindset, able to investigate root causes of operational issues.
Ability to work directly with non-technical stakeholders and translate operational needs into technical solutions.
Experience in fintech, financial services, or other regulated industries.
**Desirable**
Knowledge of AI/ML applications for automation and data-driven decision-making.
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