About the role

  • Create Engaging Content – Develop scroll-stopping social media posts, videos, and graphics that capture attention and drive engagement
  • Manage and Grow Our Online Community – Build relationships with followers, respond to comments, and create conversations that bring our brand to life
  • Execute a Data-Driven Social Media Strategy – Align content with business objectives and use analytics to optimize performance
  • Attract Top Talent – Use social media platforms to strengthen our employer brand and attract qualified candidates
  • Stay Ahead of Trends – Keep up with the latest social media trends and best practices to bring fresh, innovative ideas to the table
  • Collaborate with Marketing & Leadership Teams – Work closely with cross-functional teams to ensure our social media presence supports broader business goals.

Requirements

  • Bachelor’s degree in marketing, Business, Communications, or a related field
  • 1-2 years of experience in social media management or digital marketing
  • Hands-on experience with platforms like Facebook, Instagram, YouTube, TikTok, LinkedIn, and Twitter
  • Proven track record in B2B content development, particularly within the call center and customer experience sectors
  • Creativity & strategic thinking – You know how to make an impact with words, visuals, and storytelling
  • Excellent verbal and written communication skills – You can craft compelling messages and clearly present ideas
  • A passion for social media trends – You stay ahead of industry changes and new platform features
  • A team player with a positive attitude – You thrive in collaborative, fast-paced environments.

Benefits

  • Medical and dental insurance (with free dependent coverage!)
  • Group life insurance for peace of mind
  • Paid time off (PTO) – Because work-life balance matters
  • Outstanding career growth opportunities – Learn, advance, and develop your career
  • A fun, innovative, and energetic team culture – Be part of a company that values creativity
  • Skills and leadership development to help you reach your full potential

Job title

Social Media Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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