Create Engaging Content – Develop scroll-stopping social media posts, videos, and graphics that capture attention and drive engagement
Manage and Grow Our Online Community – Build relationships with followers, respond to comments, and create conversations that bring our brand to life
Execute a Data-Driven Social Media Strategy – Align content with business objectives and use analytics to optimize performance
Attract Top Talent – Use social media platforms to strengthen our employer brand and attract qualified candidates
Stay Ahead of Trends – Keep up with the latest social media trends and best practices to bring fresh, innovative ideas to the table
Collaborate with Marketing & Leadership Teams – Work closely with cross-functional teams to ensure our social media presence supports broader business goals.
Requirements
Bachelor’s degree in marketing, Business, Communications, or a related field
1-2 years of experience in social media management or digital marketing
Hands-on experience with platforms like Facebook, Instagram, YouTube, TikTok, LinkedIn, and Twitter
Proven track record in B2B content development, particularly within the call center and customer experience sectors
Creativity & strategic thinking – You know how to make an impact with words, visuals, and storytelling
Excellent verbal and written communication skills – You can craft compelling messages and clearly present ideas
A passion for social media trends – You stay ahead of industry changes and new platform features
A team player with a positive attitude – You thrive in collaborative, fast-paced environments.
Benefits
Medical and dental insurance (with free dependent coverage!)
Group life insurance for peace of mind
Paid time off (PTO) – Because work-life balance matters
Outstanding career growth opportunities – Learn, advance, and develop your career
A fun, innovative, and energetic team culture – Be part of a company that values creativity
Skills and leadership development to help you reach your full potential
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