Social Media Specialist executing brand storytelling across social media platforms for The Vitamin Shoppe. Collaborating with the Content Team to create engaging campaigns and track performance metrics.
About the role
- Social Media Business Analyst supporting operations across Disney's DTC social media channels including Hulu and Disney+. Managing projects, reporting, and collaboration across teams.
Responsibilities
- Create and manage a detailed and robust project tracking Airtable with automations and multiple views to facilitate ease of use for stakeholders
- Manage social reply global repository
- Run weekly scrums, track, coordinate and update all tasks and projects daily
- Attend launch meetings and run weekly internal launch syncs to plan launch related projects, strategize, and build out workback schedules
- Monitor cross org dependencies and update project Airtable as needed
- Execute global reporting, audits and gap analysis across systems for social replies, QC metrics; create ad-hoc reporting as needed
- Create documentation as needed across tools, platforms, and workflows
- Maintain and improve intake request form feeding social’s project tracker Airtable
- Build and maintain accurate global headcount reporting and manage permission requests for social tools
- Partner with VX Social Leaders and cross team partners to support new business needs as they arise
Requirements
- Bachelor's degree or equivalent professional experience
- 3+ years’ experience in a social media role
- High proficiency with X (Twitter) and Facebook platforms
- Elevated experience with social management platforms (ex: Sprout, Sprinklr, AppFollow) and analytics systems
- High proficiency with reporting tools (e.g., Tableau, Adobe Analytics, AirTable)
- Proficiency in Microsoft Suite, JIRA, Salesforce, Google Suite
- Strong technical acumen and project management experience
- Flexibility to support business needs during live TV events, outages, and crisis scenarios, which may include evenings and weekends
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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