About the role

  • Create and manage a detailed and robust project tracking Airtable with automations and multiple views to facilitate ease of use for stakeholders
  • Manage social reply global repository
  • Run weekly scrums, track, coordinate and update all tasks and projects daily
  • Attend launch meetings and run weekly internal launch syncs to plan launch related projects, strategize, and build out workback schedules
  • Monitor cross org dependencies and update project Airtable as needed
  • Execute global reporting, audits and gap analysis across systems for social replies, QC metrics; create ad-hoc reporting as needed
  • Create documentation as needed across tools, platforms, and workflows
  • Maintain and improve intake request form feeding social’s project tracker Airtable
  • Build and maintain accurate global headcount reporting and manage permission requests for social tools
  • Partner with VX Social Leaders and cross team partners to support new business needs as they arise

Requirements

  • Bachelor's degree or equivalent professional experience
  • 3+ years’ experience in a social media role
  • High proficiency with X (Twitter) and Facebook platforms
  • Elevated experience with social management platforms (ex: Sprout, Sprinklr, AppFollow) and analytics systems
  • High proficiency with reporting tools (e.g., Tableau, Adobe Analytics, AirTable)
  • Proficiency in Microsoft Suite, JIRA, Salesforce, Google Suite
  • Strong technical acumen and project management experience
  • Flexibility to support business needs during live TV events, outages, and crisis scenarios, which may include evenings and weekends

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Social Media Business Analyst

Job type

Experience level

Mid levelSenior

Salary

$64,300 - $86,200 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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