Hybrid Social Media Analyst – Intelligence Specialist

Posted 2 weeks ago

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About the role

  • You will extract, process, analyze, and present data for the team and client, focused on strategic objectives.
  • You will create reports: Daily, weekly, and monthly alerts or reports.
  • You will constantly monitor social media and other media to identify and map topics of interest for our clients. You will identify opportunities and threats for the business.
  • You will manage alerts and crises through monitoring and impact measurement.
  • You will innovate and develop new processes or tools that allow for task automation and/or add value to teams and clients.
  • You will define listening and monitoring for brands and internal teams, from query definition to implementation in the tool and subsequent reporting.
  • You will develop trend reports for opportunity detection.
  • You will implement new forms of measurement and scoring, as well as the development and maintenance of KPIs and indicators.
  • Extraction, transformation, and visualization of data for the end client.

Requirements

  • You will bring 3 years of experience as a Data Analyst or Social Media Analyst.
  • A professional in Statistics, Mathematics, Politics, Sociology, Marketing, Business Administration, and Engineering.
  • English level: Bilingual English/Spanish.
  • **You will bring knowledge/experience in:**
  • Excel (Pivot tables, formulas, etc.).
  • Social Listening tools (Sprinklr, Tagger, Global Web Index, Semrush, etc.).
  • Report generation (Keynote/PowerPoint, knowledge of data storytelling and visualization).
  • Dashboards (Google Looker Studio, Tableau, DOMO, PowerBI).
  • Valuable experience in processing communication campaign metrics is a plus.

Benefits

  • Enjoy 23 days of annual leave to relax and find your inner Zen 🧘🏻
  • You'll have your birthday off just for you, so you can relax and celebrate in style! 🎊🥳
  • Join our team and experience the incredible advantages of having major medical insurance! 🩺
  • You have a connectivity allowance for expenses that may arise from remote work. 🛜
  • Hybrid work environment 👩🏻‍💻
  • Work at your own pace with our flexible schedule 🌟.
  • Exciting professional growth opportunities! 💯
  • Get ready for a rewarding opportunity! As part of this amazing role, you'll have the chance to contribute your skills and time to a noble cause. Join our team and you'll have the option to complete 40 hours of life-changing volunteering each year. 🌎

Job title

Social Media Analyst – Intelligence Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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