Senior Data Processor analyzing market trends and consumer behavior. Processing data for actionable insights while collaborating with cross - functional teams and ensuring accuracy.
About the role
- Records Retrieval Agent collecting medical records for Virtix Health clients through in-person and electronic means. Provide telephonic assistance for scheduling and retrieving records from providers' offices.
Responsibilities
- Accurately and efficiently conduct medical record abstraction services both in-person and electronically
- Travel to medical facilities in specified area of region from home to complete review services as assigned by Virtix Health and represent Virtix Health with medical facility staff
- Scan relevant components of the medical record to support clinical reviews to be performed
- Contact provider offices to request copies of medical records
- Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices
- Schedule retrieval with accurate and timely updates using the Virtix Health retrieval application
- Provide professional communication and customer service with provider offices throughout the record retrieval process
- Make regular and consistent phone calls to complete timely retrieval
- Enter and maintain records into the in-house computer application to document and track record retrievals
- Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of a spreadsheet
- Pass quality and accuracy testing as requested in a timely manner
Requirements
- Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience
- Previous call center sales or collections experience acceptable with experience in a healthcare environment or office setting preferred
- Knowledge, experience and/or training in accurate data entry, office equipment and procedures required
- Ability to communicate clearly through verbal and written communication, using proper spelling and grammar
- Must be willing to travel
- Demonstrate accuracy and attention to detail in the retrieval lifecycle process
- Must have reliable high-speed internet
- Understanding of HIPAA regulations
- Computer skills with navigation of applications
- High School diploma or equivalency required
Benefits
- health insurance
- flexible work arrangements
- professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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