Service Manager supporting telecommunications company American Tower with site development and rollout. Responsible for customer management and project coordination in a flexible work environment.
Responsibilities
Support the Regional Management as the central point of contact for our key customers
Participate in customer meetings and team meetings, both virtually and on-site
Proactively manage issues and risks between customers and regional delivery teams
Responsible for ensuring customer commitments to ATC are met to guarantee on-time delivery
Track and coordinate delivery schedules and customer inputs to ensure smooth project execution
Requirements
Proven professional experience in a comparable role, ideally in telecommunications
Experience in project management and successful project delivery
Strong knowledge of common project management methodologies and their practical application
High attention to detail, particularly when reviewing, processing, and preparing documentation
Proficient with Office 365, especially Excel, Word, and PowerPoint
Desirable: Experience in a similar role with comparable responsibilities
Fluent German and English, both written and spoken
Benefits
Flexible working hours (trust-based) and the option to work from home
Modernly equipped office with height-adjustable desks and two monitors per workstation
30 days of vacation for rest and personal time off
A structured and comprehensive onboarding program to ease your integration
Corporate benefits with attractive discounts
Subsidy for public transportation (ÖPNV) to support sustainable mobility
Opportunity to participate in the employee share program
Access to a diverse range of training opportunities, e.g., language courses or professional training
Employee referral program with bonuses for successful recommendations
Company pension plan for financial security in retirement
Room for independent work as well as exciting and challenging tasks in a dynamic environment
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