Business Executive developing partnerships with Banco partner in Retail channel. Handling training and relationship management for Ticket products in Itaú's client base.
About the role
- Manager of Service Centre overseeing daily operations and driving revenue growth within Grainger. Leading a team focused on service excellence and financial objectives while ensuring customer satisfaction.
Responsibilities
- Reporting to the Senior Manager, Services & Field Safety Professionals, this role has dual responsibility including leading the day-to-day operation while driving continuous improvement initiatives in partnership with the shop supervisor.
- Working with Sales and Field Operations partners to educate, drive demand and deliver financial goals of services.
- Grow revenue and market share by developing a strategic plan with the sales team and market manager to meet or exceed incremental sales growth expectations.
- Manage operating expenses to balance service and cost to serve while looking for ways to improve processes and remove non-value-added activities; full PnL ownership.
- Build relationships with key customers to ensure expectations of the business are being met and work proactively to address concerns.
- Actively participate in the annual budgeting process by preparing and executing on the operational plan including sales, gross margin, expenses and earnings.
Requirements
- Diploma or equivalent technical certificate, minimum 5 years with technical / industrial service management, preferably Safety/Fire/MRO.
- Must have demonstrated leadership skills developed through previous people management experience.
- Proven track record of positive coaching, team building, training and development of direct reports, coupled with a ‘hands-on’ management style.
- Experience creating compelling presentations with clear storytelling.
- Demonstrated ability to take ownership of their team and drive increased revenue and profitability.
- Ability to travel throughout assigned region(s) – approximately 50%
- Some customers may have alcohol and drug screening policies for on-site contractors and vendors.
Benefits
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Controlling Manager responsible for management plan preparation and financial analysis. Overseeing profitability and inefficiencies as a key function in a major automotive company.
Janitorial Manager responsible for managing teams and ensuring safety and cleanliness at Hydro - Québec Manic - 3 camp. Supervising activities, training, and compliance reporting.
Overseeing ICSR Quality and vendor management for Global Case Management at CSL Behring. Ensuring compliance, resolving issues, and supporting audits related to case quality.
Team Manager I responsible for managing production team at McCormick in South Bend. Overseeing daily operations and team performance to meet production goals and quality standards.
Digital Transformation Manager driving digital initiatives for childcare institutions in innovative ways. Collaborating on modern software, AI applications, and strategic digital transformations.
Behavioral Health Manager overseeing Specialty Mental Health services at La Clinica de La Raza. Responsible for administrative leadership and ensuring high quality service access in Oakland, CA.
Group Senior Manager R&D Applications leading R&D IT initiatives. Building and developing a new Applications team for Octapharma's global R&D capabilities.
IT Supply Applications Senior Manager at Indivior enhancing supply chain efficiency using SAP applications. Collaborating with business and IT stakeholders to implement improvements across global operations.
Product Support Manager at Konica Minolta overseeing product support lifecycle and assisting front - line staff. Collaborating with stakeholders and driving technical product evaluations for effective solutions.