About the role

  • Lead the team and establish a structured approach to self & employee development
  • Accompany Service Engineers to joint customer visits to gain development area insights
  • Ensure maximum revenue generation partnering with sales teams
  • Manage costs and resources effectively to drive profitable growth
  • Cross-functional visits to top customers in assigned district
  • Deliver against customer expectations for onsite delivery with priority towards contractual and warranty customers.

Requirements

  • University Degree, ideally in a Life Science field (Chemistry, Biochemistry, Pharma, Biotechnology, Biology, …)
  • Significant people management experience
  • Knowledge of laboratory environments and workflows
  • Experience managing a client service/support team and familiar with ISO Quality environment would be preferable.
  • Full proficiency in Spanish and fluency in English.

Benefits

  • Competitive compensation and benefits package
  • Work-Life-Balance programs
  • Company pension scheme
  • Yearly company bonus
  • Private health care
  • Stock purchase plan
  • Medical & life insurance

Job title

Service Business Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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