Senior Solution Manager focusing on Criminal Justice technology and solutions at Innovatrics. Driving solution roadmaps and collaborating with teams to meet market needs.
About the role
- Underwriting Account Service Manager leading Property Underwriting Account Servicing team in Chicago. Ensuring operational performance, conducting evaluations, and managing customer service in the insurance sector.
Responsibilities
- Lead, motivate, and develop the Property Underwriting Account Servicing team
- Ensure teams meet key operational performance goals
- Assess and evaluate underwriting processes for improvements
- Perform customer service and account management responsibilities
- Conduct performance evaluations and career development conversations
- Staffing decisions and staff development
- Build insurance operations and underwriting knowledge through cross-training
- Participate in Underwriting team huddles and meetings
- Act as subject matter expert for continuous improvement
Requirements
- Bachelor's degree and 4+ years of experience in Insurance or Underwriting (for UA Manager)
- Bachelor's degree and 6+ years of experience in Insurance or Underwriting (for Senior UA Manager)
- Zurich Certified Insurance Apprentice including Associate Degree (for UA Manager and Senior UA Manager)
- High School Diploma or Equivalent and 6+ years of experience (for UA Manager) or 8+ years (for Senior UA Manager)
- Knowledge of the insurance industry and legal/regulatory environment
- Experience with data research and analysis
- Experience preparing and managing operational budgets
- Microsoft Office experience
- People management experience
Benefits
- short-term incentive bonuses
- merit increases
Job title
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Experience level
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Degree requirement
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