Hybrid Senior Tools Analyst – Developer

at Saipos | Sistema para Restaurante

• Job title: Senior Tools Analyst – Developer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, JavaScript, Node.js, Python, SQL
• Location requirements: Hybrid, Sao Leopoldo, Brazil

About the role

• Analista de Ferramentas Sênior responsible for building integrations and automations for restaurant management software. Seeking to enhance operational efficiency with tools like HubSpot and Zapier.

Responsibilities

• Design, build and maintain integrations and automations across the customer journey, connecting HubSpot with internal and third-party systems via Workflows with Custom Code (Node.js/Python), REST APIs, webhooks and object associations;
• Evolve the CRM structure (objects, properties and associations), and optimize forms and assets; work with CMS/HubL concepts within HubSpot;
• Orchestrate complex automations and flows using tools like Zapier (Platform UI/CLI), n8n (self-hosted) and/or Workato (recipes/API recipes), ensuring OAuth 2.0 authentication and resilience via webhooks;
• Develop and operate messaging bots and integrations, such as Blip and the WhatsApp Cloud API, including webhook configuration and message template setup;
• Ensure observability and reliability of integrations by implementing logs, metrics and traces, defining SLOs/SLIs and conducting blameless postmortems;
• Create and maintain up-to-date runbooks and alerts to guarantee traceability and a fast incident response;
• Collaborate in Git repositories, performing code reviews and pull requests within CI/CD pipelines;
• Ensure governance and security of tools by applying least-privilege principles, secret management and access controls;
• Produce clear technical documentation and well-structured PRs, maintaining a collaborative, inclusive approach and following best practices.

Requirements

• 4+ years of experience in the field;
• Bachelor’s degree in Information Systems or a related area;
• Strong experience building, maintaining and orchestrating system integrations, including use of REST APIs, webhooks, OAuth 2.0 (Authorization Code / Client Credentials) and Workflows with Custom Code (Node.js/Python);
• Proficiency with low-code/no-code tools (such as Zapier, n8n or Workato) for creating and managing complex automated flows;
• Experience with SQL and analytical skills to produce reports, interpret data and translate it into business metrics;
• Familiarity with Git best practices, CI/CD, trunk-based development and Semantic Versioning, ensuring traceability and delivery quality;
• Experience defining and monitoring SLOs/SLIs, using runbooks, tracking metrics and conducting blameless postmortems;
• Ability to write clear technical documentation, create well-structured PRs and work collaboratively and inclusively within multidisciplinary teams;
• Availability for hybrid work in São Leopoldo, RS, Brazil.

Benefits

• Contract (PJ) with a paid 30-day rest period;
• Health insurance (for PJ contractors after 6 months active);
• Dental plan (for PJ contractors after 6 months active);
• Life insurance;
• Transportation allowance of BRL 22/day;
• Day off during the month of your birthday;
• Wellhub;
• Extended maternity and paternity leave.