Staff Technical Writer at BeyondTrust creating technical documentation for cloud - native products and platforms. Collaborating with engineering teams to ensure clarity and technical accuracy in documentation.
About the role
- Technical Writer creating high-quality technical documentation for optical networking products. Collaborating with cross-functional teams to ensure product information is accurate and user-centered.
Responsibilities
- Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with and structured writing principles.
- Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
- Collaborate closely with cross-functional teams, including PLM, R&D, and Test, to gather accurate technical information for documentation.
- Develop and maintain API documentation, and integrate content into web-based publications using tools such as Arbortext and Oxygen XML editors (e.g., SnagIt, CorelDraw).
- Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
- Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
- Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
- Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards benchmarks.
Requirements
- Bachelor's degree with 8-10 years of experience in technical documentation, preferably in the Optical Networking or Telecommunications.
- Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development (DDLC).
- Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw).
- Hands-on experience with API documentation, including integration into customer-facing technical content.
- Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.
- Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliver.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Equipment allowances
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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