Hybrid Technical Writer 4

at Nokia

• Job title: Technical Writer 4
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SDLC
• Location requirements: Hybrid, Bangalore, India

About the role

• Technical Writer creating high-quality technical documentation for optical networking products. Collaborating with cross-functional teams to ensure product information is accurate and user-centered.

Responsibilities

• Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with and structured writing principles.
• Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
• Collaborate closely with cross-functional teams, including PLM, R&D, and Test, to gather accurate technical information for documentation.
• Develop and maintain API documentation, and integrate content into web-based publications using tools such as Arbortext and Oxygen XML editors (e.g., SnagIt, CorelDraw).
• Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
• Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
• Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
• Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards benchmarks.

Requirements

• Bachelor's degree with 8-10 years of experience in technical documentation, preferably in the Optical Networking or Telecommunications.
• Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development (DDLC).
• Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw).
• Hands-on experience with API documentation, including integration into customer-facing technical content.
• Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.
• Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliver.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development
• Equipment allowances