About the role

  • Develop clear, concise documentation that explains how LCS products work
  • Ensure consistency by applying established style guidelines and editorial standards
  • Create visual assets—including screenshots, diagrams, and charts—to support written content
  • Research product features through hands-on testing and collaboration with internal subject matter experts
  • Review and edit peer documentation for clarity, accuracy, and quality
  • Work closely with team members maintain accurate and user-friendly materials

Requirements

  • Bachelor’s degree in a related field or 4+ years of content development experience
  • Familiarity with MadCap Flare or similar documentation platforms
  • Strong written communication skills with the ability to simplify complex material
  • Detail-oriented, analytical, and committed to continuous learning
  • Ability to manage multiple projects and meet deadlines
  • Functional and technical aptitude with an interest in understanding how software works
  • Basic understanding of accounting concepts
  • Knowledge of common property management practices
  • Experience using Git-based version control
  • Strong personal accountability and reliable attendance

Benefits

  • Health, dental, & vision insurance
  • Wellness program with rewards for healthy activities
  • 401(K) with employer match
  • Annual company bonus
  • 10 paid company holidays
  • Paid time off
  • Life insurance
  • Paid medical leave/disability insurance
  • Paid parental leave
  • Contemporary office building, wooded campus with nature trail
  • On-site fitness center
  • One of Cincinnati’s “Top Places to Work”
  • Hybrid work schedule available; 50% in the office, 50% remote

Job title

Technical Writer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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