Senior Technical Writer at TaskUs creating documentation and processes for exceptional customer experiences. Collaborating with teams to enhance internal documentation for disruptive companies.
About the role
- Technical Writer role at London Computer Systems focused on creating documentation and user-friendly materials. Collaborating with teams to ensure clarity in product documentation while supporting ongoing communication.
Responsibilities
- Develop clear, concise documentation that explains how LCS products work
- Ensure consistency by applying established style guidelines and editorial standards
- Create visual assets—including screenshots, diagrams, and charts—to support written content
- Research product features through hands-on testing and collaboration with internal subject matter experts
- Review and edit peer documentation for clarity, accuracy, and quality
- Work closely with team members maintain accurate and user-friendly materials
Requirements
- Bachelor’s degree in a related field or 4+ years of content development experience
- Familiarity with MadCap Flare or similar documentation platforms
- Strong written communication skills with the ability to simplify complex material
- Detail-oriented, analytical, and committed to continuous learning
- Ability to manage multiple projects and meet deadlines
- Functional and technical aptitude with an interest in understanding how software works
- Basic understanding of accounting concepts
- Knowledge of common property management practices
- Experience using Git-based version control
- Strong personal accountability and reliable attendance
Benefits
- Health, dental, & vision insurance
- Wellness program with rewards for healthy activities
- 401(K) with employer match
- Annual company bonus
- 10 paid company holidays
- Paid time off
- Life insurance
- Paid medical leave/disability insurance
- Paid parental leave
- Contemporary office building, wooded campus with nature trail
- On-site fitness center
- One of Cincinnati’s “Top Places to Work”
- Hybrid work schedule available; 50% in the office, 50% remote
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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