Hybrid Senior Technical Training Advisor, Content Developer

at The Cigna Group

• Job title: Senior Technical Training Advisor, Content Developer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, St Louis, United States

About the role

• Content Developer creating digital learning experiences for Sales and Account Management professionals. Collaborating with SMEs to design engaging and interactive learning solutions aligning with business objectives.

Responsibilities

• Develop high-quality, interactive digital learning assets (eLearnings, microlearnings, videos, simulations, and job aids) aligned with the team’s design standards and learning frameworks (Teach–Demo–Do).
• Produce high-quality instructional videos, including filming, editing, and post-production.
• Transform instructional design storyboards and outlines into finished polished digital courses and materials, using tools such as Articulate 360, Vyond, Adobe Premiere, Camtasia, or similar.
• Create modular and reusable content that supports both formal and in-the-flow learning within Allego and Salesforce-integrated environments.
• Partner with instructional designers and SMEs to ensure content accuracy, business relevance, and alignment with identified learning objectives.
• Partner with the Curriculum Design & Experience team to maintain consistency in visual identity, tone, and learner experience across all L&D deliverables.
• Work closely with the Training Operations team to ensure proper version control, accessibility compliance, and adherence to controlled documentation standards.
• Collaborate with the Learning Data & Analytics team to measure learning effectiveness and continuously improve content based on performance insights.
• Stay current on learning technology trends, tools, and best practices to continuously elevate the team’s content development capability.
• Recommend innovative delivery formats and design approaches that enhance learner engagement and retention.
• Participate in peer reviews and maintain quality assurance across all deliverables to ensure they meet team and enterprise standards.

Requirements

• Bachelor’s degree in Instructional Design, Multimedia Production, Learning Technology, Communications, or related field.
• 5+ years of experience developing interactive digital learning content, preferably for a sales or client-facing audience.
• Proven skills in video production, including understanding of camera techniques, lighting and sound recording, as well as video editing principles, such as color grading, composition, and sound editing/effects.
• Familiarity with motion graphics or animation is a plus.
• Proven expertise with eLearning authoring tools (Articulate Storyline/Rise360, WellSaid, Vyond, Camtasia, Adobe Creative Suite, Camtasia, or similar).
• Strong understanding of adult learning theory, instructional design methodologies, and microlearning strategies.
• Experience working in collaborative, agile environments with cross-functional teams.
• Familiarity with Allego, Salesforce, or other learning management and enablement technologies preferred.

Benefits

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.