AI
Aleph Group, IncTechnical Product Manager
Technical Product Manager at Aleph shaping product strategy for ad platforms. Collaborate with teams to enhance operational efficiency and user experience for critical internal systems.
About the role
- Accountable for all technical delivery on the platform enabling technology and business objectives
- Ownership of vendor relationships including understanding and influencing the vendor roadmaps
- Ensure internal teams use any external platforms and products effectively to streamline workflows and achieve business goals
- Lead the technical evaluation and implementation of eApp integrations
- Develop a process for efficient ingestion of life insurance applications submitted electronically through agent portals, third-party distributors, or directly by consumers
- Partner with eApp vendors to ensure seamless data transfer and mapping between eApp formats and internal systems
- Implement robust validation rules within the ingestion system to ensure data accuracy and completeness of eApps before processing
- Lead technical delivery including configuration, and integration of vendor products for eApplication, Quoting, Illustration to meet specific business and technology needs
- Coordinate with vendors to integrate their products with internal solutions
- Negotiate scope of work for given initiatives
- Partner with various internal functions (e.g., Technology, Underwriting, Sales, Operations) to understand workflows and tailor vendor platform for optimal use
- Develop and maintain relationships with vendor support teams for timely resolution of technical issues
- Provide ongoing training and support to end-users on vendor platform functionalities and standard methodologies
- Monitor system performance, identify optimization opportunities, and ensure seamless operation
- Know the latest on vendor platform roadmap and features and evaluate their potential benefit to the organization
- Develop and maintain user documentation for internal and vendor platform processes
- Lead the development and execution of a long-term platform strategy aligned with technology architectural and business goals
- Ability to simplify/reduce/negotiate work needed with vendors and manage external partner’s tracking and backlog
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- 8+ years IT industry experience
- 5+ years of experience in a technical lead, technical product owner, platform owner or similar role working with external vendors and vendor solutions that enable business
- Demonstrable experience with life insurance eApplication, Quoting, Illustration vendor platforms / products implementation, configuration, and administration
- Solid understanding of life insurance industry workflows and processes, particularly relevant to the products being used
- Excellent communication, collaboration, negotiation and interpersonal skills
- Ability to translate business needs into effective solutions
- Experience with program and agile delivery methodologies
- Proficiency in troubleshooting and problem-solving
- Excellent analytical and problem-solving skills
Benefits
- Health insurance
- Dental
- Mental health
- Vision
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness programs
- Employee/family assistance plans
- Retirement savings plans
- Pension/401(k) savings plans
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Up to 11 paid holidays
- 3 personal days
- 150 hours of vacation
- 40 hours of sick time
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