QA Specialist conducting client evaluations and developing service plans in the home care sector. Responsible for supervising staff and ensuring compliance with regulations, with duties involving field visits and documentation.
About the role
- Senior Systems Quality Assurance Analyst at Wells Fargo supporting customer journey for credit cards. Documenting test cases, performing testing, and ensuring compliance in a hybrid work environment.
Responsibilities
- Document test cases and risk research and create test plans
- Record test progress and results
- Identify and track issues throughout testing
- Perform manual and automated testing
- Consult with users providing advice and direction
- Research system features being tested
- Develop testing scenarios and test scripts
- Log, track and verify resolution of software and specification defects
- Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Requirements
- 4+ years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Customer journey testing experience
- Understanding of Agile principles and methodologies
- Demonstrated experience in Agile workflows
- Broad understanding of system testing best practices
- Ability to comprehend technical concepts such as data flow and system architecture
- Knowledge in systems: Mongo DB, Hogan, Fiserv
- Ability to communicate across all levels of an organization
Benefits
- Competitive salary
- Robust benefits package
- Programs to support work-life balance and well-being
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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