Hybrid Senior Systems Analyst – Product Manager

at Ameriprise Financial Services, LLC

• Job title: Senior Systems Analyst – Product Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Noida, India

About the role

• Senior Systems Analyst providing technical solutions to improve business performance at Ameriprise. Collaborating with UX designers and product managers in a hybrid work model.

Responsibilities

• Provide technical solutions that meet user needs and improve business performance
• Accountable for ensuring that clear, concise requirements have been captured
• Participate in testing and reporting of UAT with internal partners and vendor
• Reporting defects to vendor ensuring issue resolution
• Support the implementation check-out process
• Facilitate end user communication and training documentation
• Collaborate across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools
• Track and evaluate feedback from users for multiple tools
• Participate in SCRUM meetings and support of the Agile process
• Perform regression and user acceptance testing
• Analyze and interpret data to identify areas of improvement
• Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business
• Develop detailed business requirements and user stories
• Tracking end user feedback on the system
• Occasionally provide Level 3 support for Applications
• Track and evaluate usage reporting
• Perform required AdTrax and FINRA filing when necessary
• Documentation review and updates
• Troubleshooting with end-users, internal tech partners and vendors

Requirements

• 4-7 years' experience as Business Systems Analyst
• Ability to effectively summarize data, present insights and reporting
• Experience working on Agile delivery
• Knowledge of Requirement collection and User Story logic (experience working in JIRA is a plus)
• Experience in creating and maintaining backlog
• Experience working with stakeholders across many functions
• Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements
• Exceptional written and verbal communication skills

Benefits

• Inclusive, collaborative culture that rewards contributions
• Opportunities to make a mark at the office
• Difference in the community