IT System Administrator managing customer support and system administration tasks in a hybrid environment at Mightycare Solutions in Germany.
CS
Hybrid Senior Systems Administrator
Posted 5 months ago
About the role
- Senior Systems Administrator managing technical support for a Federal agency at CGS. Overseeing Relativity database archiving and ensuring compliance with government IT standards.
Responsibilities
- This individual will manage the archiving of Relativity databases. To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy.
- Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager.
- Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
- Based on information gathered from such consultations, determines system and project requirements.
- Based on the definition of system requirements, designs entire system to meet those requirements.
- On smaller projects, may perform entire range of technical support, including program validations and testing, etc.
- Performs systems evaluations.
- Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
- Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders.
- Reports on contract and task order progress.
- Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.
- Ensures successful completion of work, timeliness of deliverables, and quality control.
- Prepares system/technical documentation.
- Works under the configuration management plan.
- Performs and supervises the technical aspects of the tasks.
- Organizes and conducts user training sessions on systems developed.
- Prepares training material and training manuals on systems developed.
Requirements
- This person must have significant Relativity experience including the creation of ARM’s (Archive/Restore/Move).
- Must be able to create and refine Relativity ARM workflows and standard operating procedures.
- Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills.
- Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications.
- Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required.
- Supervisory experience very strongly preferred.
- The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs.
- Undergraduate degree strongly preferred, preferably in the computer science or information management/technology disciplines.
- Must be able to obtain a favorably adjudicated Public Trust Clearance.
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
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