Junior Solutions Engineer providing technical qualification and support for automotive SaaS solutions. Collaborating with commercial and client services teams in Milan, Italy.
About the role
- AI Agent Solutions Engineer helping Enterprise customers leverage intelligent automation with AI agents. Collaborating with customers to design and develop tailored solutions using a low-code/no-code platform.
Responsibilities
- Engaging with customer stakeholders—technical and executive—to identify high-impact automation opportunities and guide AI agent adoption across pre- and post-sales phases.
- Delivering compelling, tailored presentations and demonstrations that showcase the business value and operational impact of AI agents.
- Conducting in-depth discovery sessions to assess and understand customer requirements as well as their deepest pain points.
- Designing and developing tailored AI agents that solve real business problems, ensuring operational fit, scalability, and measurable value.
- Lead customer enablement through hands-on training, onboarding, and ongoing support to drive self-sufficiency on the Relevance AI platform.
- Act as a strategic partner, influencing product direction through customer insights while identifying opportunities for deeper integration and growth.
Requirements
- Highly accomplished experience in solutions engineering/ architecture, technical consulting, forward-deployed engineering or similar roles at the intersection between customers and product.
- Engineering mindset and strong technical foundations. You will need to be comfortable working with APIs. Experience with Python/ Gen AI/ LLMs is highly valued.
- Ability to translate business needs into technical solutions and communicate complex concepts to non-technical stakeholders.
- Experience building demo environments and productionising use-cases on low-code SaaS platforms and/or AI solutions.
- Proven customer-facing skills with a track record of driving technical value and success with Enterprise customers in fast paced environments.
- Passion for AI and its real-world applications, with a customer-first mindset and a drive for continuous learning.
Benefits
- 📈 **ESOP** – Employee Stock Ownership Plan so you can grow with the company
- 🤖 **AI Productivity Benefit** – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
Job title
Job type
Experience level
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Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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