Sales Solution Engineer supporting OEM partners in integrating IT security solutions into their offerings. Collaborating with teams to analyze customer needs and conduct technical presentations.
About the role
- AI Agent Solutions Engineer helping Enterprise customers leverage intelligent automation with AI agents. Collaborating with customers to design and develop tailored solutions using a low-code/no-code platform.
Responsibilities
- Engaging with customer stakeholders—technical and executive—to identify high-impact automation opportunities and guide AI agent adoption across pre- and post-sales phases.
- Delivering compelling, tailored presentations and demonstrations that showcase the business value and operational impact of AI agents.
- Conducting in-depth discovery sessions to assess and understand customer requirements as well as their deepest pain points.
- Designing and developing tailored AI agents that solve real business problems, ensuring operational fit, scalability, and measurable value.
- Lead customer enablement through hands-on training, onboarding, and ongoing support to drive self-sufficiency on the Relevance AI platform.
- Act as a strategic partner, influencing product direction through customer insights while identifying opportunities for deeper integration and growth.
Requirements
- Highly accomplished experience in solutions engineering/ architecture, technical consulting, forward-deployed engineering or similar roles at the intersection between customers and product.
- Engineering mindset and strong technical foundations. You will need to be comfortable working with APIs. Experience with Python/ Gen AI/ LLMs is highly valued.
- Ability to translate business needs into technical solutions and communicate complex concepts to non-technical stakeholders.
- Experience building demo environments and productionising use-cases on low-code SaaS platforms and/or AI solutions.
- Proven customer-facing skills with a track record of driving technical value and success with Enterprise customers in fast paced environments.
- Passion for AI and its real-world applications, with a customer-first mindset and a drive for continuous learning.
Benefits
- 📈 **ESOP** – Employee Stock Ownership Plan so you can grow with the company
- 🤖 **AI Productivity Benefit** – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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