Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Senior Solution Architect leading design of complex solution architectures for a banking group. Collaborating across teams to deliver resilient and scalable technology solutions.
Responsibilities
- Lead the design of complex, end-to-end solution architectures across teams, labs, and platforms.
- Shape the solution architecture forward look to inform product roadmaps and technical planning.
- Collaborate with engineering, product, and architecture teams to align designs with strategic goals.
- Ensure solutions meet non-functional requirements including resilience, security, and scalability.
- Drive innovation and continuous improvement in solution design and delivery.
- Provide technical leadership and guidance to engineering teams.
- Participate in agile ceremonies and deliver iteratively, ensuring continuous feedback and value.
Requirements
- Strong software engineering and architecture background, with experience across the full solution development lifecycle—from inception through to production.
- Proven experience designing complex, cross-platform solutions in a large-scale agile environment.
- Strong understanding of modern cloud-native architectures, microservices, and API design.
- Experience with architectural governance, risk management, and technical debt mitigation.
- Experience with Public and Private Cloud Solutions, ideally including Google Cloud Platform and OpenShift Container Platform.
- Excellent partner collaboration skills, with the ability to communicate effectively across technical and non-technical audiences.
- Experience delivering Digital Transformation Solutions, with a deep understanding of system design decisions and their impact on scalability, resilience, and supportability.
- Experience with data modelling and understanding of Data Architecture is desirable.
- Familiarity with Docker and container orchestration tools such as Kubernetes is a plus.
- Understanding of authentication and authorisation concepts, including experience designing and implementing zero trust models.
- Knowledge of enterprise architecture frameworks and resilience-by-design principles is beneficial.
Benefits
- A generous pension contribution of up to 15%
- Annual bonus award, subject to Group performance
- Share schemes including free shares
- 30 days’ holiday, plus bank holidays
- Flexible benefits tailored to your lifestyle
- Wellbeing initiatives and generous parental leave policies
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