Leading end-to-end delivery of enterprise software and payments programs at Fiserv. Focused on timely and compliant delivery that advances client value and portfolio outcomes.
Responsibilities
Lead end-to-end delivery of large, complex enterprise software and payments programs using Agile, hybrid, and scaled-Agile (SAFe) approaches.
Define program roadmaps, milestones, success criteria, risk and dependency plans, and change control processes.
Coordinate engineering, QA, security, operations, product, and vendor teams to align priorities and remove impediments.
Manage program financials including budgeting, forecasting, variance analysis, and reporting to portfolio leadership.
Facilitate release planning, sprint reviews, program increment planning, and cross-team dependency management.
Ensure program deliverables comply with security, regulatory, and testing frameworks relevant to financial services.
Prepare executive-level status reports, dashboards, and briefings for stakeholders and senior leadership.
Requirements
10+ years of experience in program/project management delivering large-scale enterprise software and payments solutions using Agile, Scrum, Kanban, and SAFe.
8+ years of experience managing cloud-hosted application delivery and cloud migration strategies (AWS, Azure).
8+ years of experience implementing security and compliance controls for financial services projects (PCI DSS, SOC 2, SOX).
6+ years of experience with Agile tooling and collaboration platforms (Jira, Confluence, Azure DevOps).
6+ years of experience in project financials, budgeting, forecasting, and portfolio reporting (Excel, Adaptive Insights, Workday Planning).
6+ years of experience managing vendor relationships, third-party integrations, contracts, and SLAs.
6+ years of equivalent combination of educational background, related experience, and/or military experience.
Experience that would be great to have: PMP, PgMP, or PMI-ACP certification.
SAFe Agilist certification and experience leading Program Increment planning.
Direct experience with payments protocols and standards (NACHA, ISO 20022, card processing).
Experience with payment platforms, integrations (APIs), and enterprise middleware.
Proven experience in executive communication, stakeholder management, and cross-functional leadership at the program level.
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
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