Manage complex security projects and client relationships for Redbelt Security. Oversee project scope, timelines, and deliverable quality through effective collaboration.
Responsibilities
Hold meetings with the Operations team to align the initial scope of complex services and/or projects, mapping and reviewing requirements, project scope and other definitions to ensure internal alignment between executing teams and the service agreed by the Commercial area.
Hold initial meetings with Redbelt Security clients to align the scope of complex services and/or projects, requirements, activities for each phase, responsibilities, deadlines and other variables, ensuring alignment between the client and Redbelt Security's Operations teams.
Develop detailed plans for complex services and/or projects based on specific methodologies and the defined scope, structuring activities and ownership, deadlines for each project phase, meeting cadence and reporting frequency among other variables, producing a formal project plan for subsequent implementation management.
Monitor adherence to the execution schedule for complex services and/or projects at Redbelt Security clients through reports measuring deadlines and execution performance; evaluate and suggest improvements as the project progresses and propose corrective actions to meet the plan within the planned timeframe.
Monitor complex services and/or projects with respect to requirements, timelines, activities and quality, producing status reports according to the established cadence for control and intervention as needed.
Ensure that planned deliverables for each phase of complex services and/or projects are met in terms of scope, schedule, cost and quality; assess results, identify deviations and propose corrective actions such as contingency plans and/or activity rescheduling to ensure delivery in line with the initial alignment.
Act as the interface between the Redbelt client and all teams involved in designing complex services and/or projects — such as Cloud Security, Red Team, Blue Team, GRC, etc. — evaluating and recommending improvements to ensure delivery within scope, schedule and quality.
Provide status reports to clients according to the established cadence for stages of complex services and/or projects, based on the established schedule and using specific tools; intervene in critical cases and engage Redbelt Security internal teams for appropriate handling, aiming for project delivery that meets client satisfaction.
Monitor project knowledge and services delivered to Redbelt Security clients, organizing and documenting deliverables throughout service delivery to formalize project closure.
Requirements
Bachelor's degree in Business Administration, Engineering, Systems Analysis, Computer Science or related fields.
Project performance indicator management.
Knowledge of the ISO 27001 standard.
Knowledge of ITIL.
Knowledge of COBIT.
CSM or PSM certification.
Advanced knowledge of Project Management (traditional and agile methodologies).
Advanced English.
Benefits
Meal allowance with no employee contribution (iFood Benefícios card);
Food allowance with no employee contribution (iFood Benefícios card);
Transportation allowance, without employee deduction as provided by law;
Health insurance, no co-pay and no employee contribution;
Dental insurance, no co-pay and no employee contribution;
Wellness: Wellhub and Totalpass;
Group life insurance;
Piwi support;
Starbem: healthtech care platform;
Avus: health benefits platform;
Childcare assistance;
Allowance for children with special needs;
'Empresa Cidadã' program: extended maternity and paternity leave;
Birthday day off;
Redbelt Referral Program: rewards for successful referrals;
Redbelt School: educational sponsorship program for courses and certifications;
Redbelt Celebra: service milestone awards;
Partnership with SESC;
Partnerships with educational and language institutions for discounted rates;
Profit-sharing (PLR): contingent on company target achievement;
PBR (Redbelt Bonus Program): contingent on meeting company, departmental and individual targets.
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