Hybrid Senior Program Manager, Implementation Strategy and Operations

Posted last month

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About the role

  • Manage and strengthen the support and rostering systems that power Khan Academy India’s state programs, with a lens of accuracy, compliance, and long-term financial sustainability
  • Liaison with Khan Academy International and relevant product and engineering teams to inform product roadmap and resolve technical issues
  • Program support: implement processes and procedures to contribute to overall operational efficiency of the Schools team
  • Project management: coordinate and support new initiatives/projects within the team/organization, ensuring efficient and timely execution
  • Strategic support to Head - Government Partnerships and Programs: act as point of contact assisting communication, information dissemination, coordination, research, and materials for program planning and implementation

Requirements

  • Motivated by the Khan Academy mission
  • 8+ years of experience in one or more of the following areas: system operations, program operations, Chief of Staff — ideally in an education/edtech context
  • Operational strength in systems setup, logistics, and troubleshooting, with experience managing large datasets or education platforms
  • Proven ability to work cross-functionally with engineers, product teams, and educator
  • Strong team management, project management and organizational skills, with the ability to juggle multiple workflows in a fast-paced environment
  • Excellent written and verbal communication skills, with a talent for translating technical concepts for non-technical audiences
  • Comfort with ambiguity and a bias toward action; you enjoy building and iterating in evolving contexts
  • A collaborative and entrepreneurial mindset, eager to contribute and coordinate effectively with diverse partners
  • High level of professionalism, discretion, and integrity when handling sensitive information
  • Proficiency in relevant software tools such as Microsoft Office Suite, Google Suite, Slack, project management platforms, and communication tools
  • Comfortable relocating to Delhi/Gurgaon and working out of the office 2 days a week

Benefits

  • Competitive salaries
  • Remote-friendly workplace, Flexible schedules
  • Health and wellness benefits
  • Paid time off and parental leave

Job title

Senior Program Manager, Implementation Strategy and Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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