About the role

Product Manager at Back Market responsible for creating features and innovative journeys for Japanese citizens. Collaborating with cross-functional teams to enhance refurbishment marketplace.

Responsibilities

You create your squad’s vision and are responsible for defining the Northstar metrics and KPIs, which drive the team toward concrete goals and impacts.
You are the entry point for all stakeholders in Japan, especially the Japan General Manager and Marketing Director, to help you understand the short and long-term priorities: you liaise with them to ensure your product fits perfectly into the Back Market experience.
You are the Engineering Manager’s daily partner: you adjust priorities if needed, and your communication skills and ability to collaborate with engineers ensure our quality standards and commitments are met.
The product management skills have no secret for you; you master the discovery steps (link with research, design, data), as well as delivery (testing and QA are part of the game!).
You communicate clearly and regularly about the risks and impacts of your roadmap and features, knowing how to anticipate problems and dependencies to ensure a smooth delivery.
Data is your best friend: data drives your decisions and vision… You never work without data!

You have strong Product Manager experience (minimum 3-4 years) and are comfortable working with Product Designers, UX researchers, and Engineering teams.
You have product management experience in an agile environment (Scrum, Kanban, etc.), and you are able to shape product discovery and delivery according to agile principles.
You have a good understanding of the Japanese market and, more specifically, ecommerce behaviours and trends in Japan: PayPay or Rakuten do not have any secrets for you.
You are a brilliant communicator; your peers define you as a facilitator and leader. Your interpersonal skills will be crucial for that role to build strong relationships with stakeholders and top management.
You have a problem-solver attitude, comfortable navigating ambiguous situations using data and putting the user at the centre of all your thoughts.
Your native language is Japanese, and you are comfortable communicating professionally in English, as we are an international team.
You have an analytical mind, and even better, an analytics background. Monitoring our key performance indicators / being able to define targeted increments is part of your daily life. Data is your secret weapon to better frame and measure the quality of our features and increments.
You use common sense. You have a strategic but simple vision of your product. For you, the product must amplify the value of business expectations.

A mission-driven work environment where your day-to-day makes an impact on the planet. Seriously.
Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.