FA
Associate Product Manager handling the Fulfillment process at Farfetch. Collaborating with engineering and stakeholders to enhance product strategies and operational success.
About the role
- Work closely with key user groups and customer segments to understand their needs, devise workable solutions and help drive product/feature implementation focused on our North America customer’s needs to enable seamless enablement and onboarding of our Enterprise customers
- Work with prospective customers and sales teams on opportunity analysis, proposal development, and bids to address specific customer requirements
- Understand local competition in the region, devise strategy, process, tooling to execute and meet customer needs
- Lead third-party integrations with carriers and carrier partners such as TCR and Netnumber
- Analyze potential product solutions, including product structures, pricing scenarios, unique differentiators, and other information to define and justify a new product
- Negotiate feature content with various organizations, including development engineering, operations, marketing and peers in product management
- Spearhead critical cross-functional initiatives for product development, launch, and ongoing lifecycle management
- Develop or contribute to the development of significant product collateral – FAQ documentation, user guides, and customer success stories
- Collaborate with Marketing, Sales and Business Operations to develop and drive product-specific go-to-market strategies
- Define partnering strategy with resellers, system integrators, and complementary technology suppliers
- Determine the most effective packaging, pricing, and positioning for products; work with product marketing to develop product messaging.
Requirements
- Computer Science degree or similar technical qualifications
- 5+ years of Product Management experience
- Excellent communication and collaboration skills to work with cross-functional teams
- Have a comprehensive understanding of A2P messaging (10-DLC) in the US market, Canada is a plus
- Advanced proficiency with the technical elements of product design, development, and application
- Demonstrated experience in delivering and executing a product vision in high-technology settings
- Solid inbound and outbound product management skills with the ability to project manage and execute
- Data-driven approach and excellent analytical skills
- Develop solutions to complex technical, process, and end-user application issues
- Work across all phases of the software development lifecycle
- Lead presentations and conversations with internal and external customers
- Gather client requirements and identify underlying business problems
- Experience with Agile methodologies & tools (e.g. Scaled Agile, Scrum, Kanban) (Bonus)
- Experience using Jira, Confluence and project management tools (Bonus)
- Technical concepts of APIs and UI design (Bonus)
Benefits
- Private Medical Insurance with optional dependent coverage
- Educational Assistance Reimbursement Program
- Opportunities for reimbursement for conferences, trainings, and other personal
- development events
- Maternity and Paternity Leave
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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