Product Development Senior Advisor at The Cigna Group defining digital strategies for customer experiences in healthcare. Leading cross-functional teams to enhance user engagement across web and mobile.
Responsibilities
Define digital customer product strategy for new capabilities
Identify and assess opportunities for experience enhancements
Lead cross-functional teams supporting customer journey
Build internal alignment and drive collaboration
Partner with leadership for prioritization and execution
Measure impact using data to improve digital experience
Serve as a role model for peers and other Product Managers
Requirements
Bachelor’s degree or military experience required
Minimum 4 years’ product management experience in healthcare or related fields
Track record of defining and interpreting analytic data
Practitioner of product discovery frameworks and tools
Experience running and analyzing a/b tests
Demonstrated results in strategic thinking and decision-making
Combination of analytical, technical, and business acumen
Proven track record of exceeding goals
Comfortable navigating a highly matrixed environment
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