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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Focus on user research, synthesising insights, and defining clear design opportunities
- Own the end-to-end UX/UI design, prototyping, and testing for our SaaS application, ensuring all solutions are consistent, accessible, and responsive across devices
- Articulate and guide design thinking and decisions to cross-functional peers and senior leaders, leveraging data and research to secure alignment, particularly when navigating complex internal or technical dependencies.
- Actively contribute to the ongoing development and governance of our design system and component libraries, ensuring a high-quality, consistent user experience across the product ecosystem.
Requirements
- You have experience in SaaS organisations working in cross-functional teams
- You combine product design craft with a systems mindset, understanding how each touchpoint fits into the wider service.
- You know which UX tools and processes to deploy against a given problem
- You can proactively contribute to elevating design maturity across the organisation
- You’re keen to collaborate with other designers within the design team to continually improve design consistency and quality across E1 products
- You’re able to contribute to the ongoing design and development of our design system
- You have the ability to deep dive into user problems to produce compelling solutions
Benefits
- You can choose where you work - from the office, from home, or a mix of both!
- If you need part-time arrangements let us know when you apply and we’ll see if we can make it work for you
- You’ll get a budget each year to put towards your professional development
- You’ll get $500 each year to design your own WFH set up
- You’ll get 5 days entrepreneurial leave per year, to work on your side projects and make them come to life
- Paid Parental leave (16 week primary carer, 6 weeks secondary carer)
- Volunteer leave
- You’ll get access to 3 free & anonymous therapy sessions each year
- We partake in business wide activities twice per quarter (think escape rooms, drawing classes, games afternoons, online trivia)
- We also match non-profit donations 2:1
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