Finance Service Desk Analyst providing user support and resolving issues for finance customers. Focusing on user inquiries and documentation with a robust audit trail.
About the role
- Analista de Processos Sr at Minsait handling business process diagnoses, TIC solutions proposals, and implementations.
Responsibilities
- Conduct research and system interviews
- Perform business process diagnostics
- Build ICT solution roadmaps
- Prepare ICT solution proposals
- Lead ICT solution implementation
- Lead change management activities for ICT solutions
Requirements
- Academic degree in IT, Computer Engineering, Telecommunications Engineering, or a different field with a postgraduate degree in IT
- 8 years of experience in IT or Telecommunications
- At least 4 years of experience in the oil & gas industry
- At least 4 years of experience in project management disciplines
- At least 2 years of experience in business process mapping
Benefits
- Company-subsidized health plan for the employee
- Option to include dependents in the health plan with payroll deduction
- Dental care plan (optional)
- Option to include dependents in the dental plan with payroll deduction
- Meal allowance or food voucher
- Transportation voucher (optional)
- Impact & Care - Personal guidance program offering confidential emotional support and counseling in psychological, legal, financial, social, and pet-related areas at no cost to the employee and legal dependents
- Gympass - Wellhub (Access to over 700 gyms across Brazil with plans starting from R$29.90, payable via payroll deduction)
- Option to include dependents on Gympass - Wellhub (up to 3 dependents - paid via credit card)
- Access to Udemy via our intranet
- Partnerships with major consumer brands
- SESC agreement for employee and dependents
- Discount agreements with educational institutions (undergraduate and postgraduate) and language schools/certification providers
- Group life insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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