Hybrid Senior Principal Engineering Field Service Representative

Posted 3 weeks ago

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About the role

  • The position is for an Engineering Field Service Representative (FSR) to be embedded with a U.S. Navy unit supporting the U.S. Pacific Fleet.
  • The FSR will be embedded with the operational unit and be the system subject matter expert, providing training on the system hardware and software.
  • Supporting the Sailors in the unit with system operations, employment, and routine maintenance.
  • Execute hardware preventative maintenance, write procedures, perform Break/Fix, touch maintenance.
  • Be the inventory control/shipping and receiving POC at the site.
  • Primary site representative for a multi-domain tactical edge node system.
  • Coordinate subcontractor visits for upgrades and maintenance.
  • Document system failures and provide operational impacts.
  • Audit and provide updates to hardware drawings and diagrams.

Requirements

  • 8+ Years of relevant experience with a completed Bachelors-STEM degree; 6+ Years of relevant experience with a completed Masters-STEM degree; 4+ Years of relevant experience with a completed PhD-STEM
  • Must have an Active/Final Top Secret DoD security clearance at the time of application
  • Current Security+ Certification
  • Excellent written and verbal communication skills
  • Ability to operate, maintain, and troubleshoot Hardware (HW): antennas, both trailer-mounted and on-ground; servers; Network Attached Storage; workstations; routers and switches; power and communications cables
  • Ability to operate, maintain, and troubleshoot Software (SW) & Operating Systems: Virtualized signal processing and error encoding, mission data processing, Windows, Linux, VMware
  • Ability to interpret design documentation; and perform basic repairs, upgrades, and removal of electrical, HW, RF, and mechanical systems
  • Ability to decompose multi-domain data flow and determine fault root cause.

Benefits

  • health insurance coverage
  • life and disability insurance
  • savings plan
  • Company paid holidays
  • paid time off (PTO) for vacation and/or personal business

Job title

Senior Principal Engineering Field Service Representative

Job type

Experience level

Senior

Salary

$137,400 - $206,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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