Engineering Field Service Representative embedded with U.S. Navy unit supporting the Pacific Fleet. Training personnel on system operations and performing hardware maintenance.
Responsibilities
The position is for an Engineering Field Service Representative (FSR) to be embedded with a U.S. Navy unit supporting the U.S. Pacific Fleet.
The FSR will be embedded with the operational unit and be the system subject matter expert, providing training on the system hardware and software.
Supporting the Sailors in the unit with system operations, employment, and routine maintenance.
Be the inventory control/shipping and receiving POC at the site.
Primary site representative for a multi-domain tactical edge node system.
Coordinate subcontractor visits for upgrades and maintenance.
Document system failures and provide operational impacts.
Audit and provide updates to hardware drawings and diagrams.
Requirements
8+ Years of relevant experience with a completed Bachelors-STEM degree; 6+ Years of relevant experience with a completed Masters-STEM degree; 4+ Years of relevant experience with a completed PhD-STEM
Must have an Active/Final Top Secret DoD security clearance at the time of application
Current Security+ Certification
Excellent written and verbal communication skills
Ability to operate, maintain, and troubleshoot Hardware (HW): antennas, both trailer-mounted and on-ground; servers; Network Attached Storage; workstations; routers and switches; power and communications cables
Ability to operate, maintain, and troubleshoot Software (SW) & Operating Systems: Virtualized signal processing and error encoding, mission data processing, Windows, Linux, VMware
Ability to interpret design documentation; and perform basic repairs, upgrades, and removal of electrical, HW, RF, and mechanical systems
Ability to decompose multi-domain data flow and determine fault root cause.
Benefits
health insurance coverage
life and disability insurance
savings plan
Company paid holidays
paid time off (PTO) for vacation and/or personal business
Job title
Senior Principal Engineering Field Service Representative
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