Senior Manager managing product teams enhancing digital client experiences at Vanguard. Responsible for strategic vision, ensuring quality delivery, and optimizing web interactions.
Responsibilities
Evolve the Client Experience by leading Vanguard’s secure site, Vanguard.com logged in experience
Lead a team of Product Owners responsible for critical elements of digital experiences
Own the strategic vision and roadmap for web channel critical areas
Manage production support activities for enhancing web experience features
Drive iterative improvements and ensure quality software delivery
Collaborate to optimize client journeys on the web channel
Requirements
Undergraduate degree or equivalent combination of training and experience
Graduate degree preferred
10 or more years’ work experience, including 5+ years of leading large cross-functional/cross-regional teams on major organizational projects
Demonstrated ability to lead a team of Product Owners
Demonstrated ability to achieve results while working in a cross-functional environment
Demonstrated experience with facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Demonstrated experience implementing and executing agile principles with strong digital and technical skills.
Demonstrated experience and deep understanding of user experience best practices.
Experience with AI/ML is a strong plus.
Benefits
Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities
Job title
Senior Manager – Product Management, Personalization – Web Platforms
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