Auto Claims Team Manager at Zurich leading a team in handling commercial property/casualty claims. Focused on performance and operational improvements in a hybrid work model.
About the role
- Senior Manager leading modernization of Parts Town’s digital workplace including Microsoft 365 convergence and automation. Focusing on Copilot adoption, team collaboration and productivity enhancements.
Responsibilities
- Lead the modernization of Parts Town’s digital workplace, with a focus on Microsoft 365 tenant convergence, Copilot adoption and training, and personal workflow automation
- Partner with Infra & Security to align identity, access, compliance, and DR standards during migration
- Act as product owner for Microsoft Copilot, defining roadmap, use cases, and adoption strategies
- Build environment to enable and scale personal and lightweight automation / AI solutions using Copilot Studio, Agents, Power Automate, Power Apps, and AI-driven integrations
- Partner with divisional business technology leaders to drive end-user adoption and change readiness
- Lead a small team (2–3 specialists) focused on M365 administration, tenant convergence execution, and automation across Divisions
Requirements
- 5–7 years of experience in M365 administration, digital workplace platforms, or IT product ownership
- Expert with Power Platform, workflow automation, and AI enablement
- Strong product mindset with a track record of driving adoption, change management, and business productivity outcomes
- Outstanding cross-division stakeholder engagement and communication skills
- Proficient in English (both written and verbal)
- Strong internet connection at home.
Benefits
- Quarterly profit-sharing bonus
- Hybrid work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
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