Senior Product Manager/Director for Data Cloud leading connectivity strategy and execution. Collaborating with cross-functional teams to enable AI-driven insights and customer success.
Responsibilities
Develop a comprehensive and forward looking strategy and lead the execution of Data Cloud connectivity capabilities including the framework and connectors.
Own the data ingestion capabilities for structured, semi-structured and unstructured data to drive data gravity in Salesforce Data Cloud and enable downstream scenarios such as harmonization, AI-driven insights and activation into both 1st party and 3rd party ecosystems to benefit Salesforce Clouds and our customers at large.
Collaborate effectively with, and drive necessary platform requirements and dependencies with team members across engineering, cross-functional partners and partner teams that contribute to and use our connectivity ecosystem.
Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts.
Engage with customers, field and customer success teams to drive customer-first experiences, get customer and research validation to help inform our roadmap, drive clarity and alignment.
Balance product vision & roadmap with partner and customer feedback, competitive analysis, prioritizing across a diverse set of inputs and constituents.
Be highly data-driven, and drive metrics and KPI for adoption and growth.
Deliver capabilities aligned with company's and product group's business strategy and priorities.
Requirements
8+ years of Product Management experience building and delivering core product / platform features.
Expertise in leading highly technical, multi-workstream product launches; experience with distributed systems or data-intensive / infrastructure products is a plus.
Excellent communication, organizational, and analytical skills.
Proven track record to influence and coordinate cross-functional teams to complete a plan.
Willingness to engage deeply with engineering, solution engineers and customers is a must.
Experience building and working with product technology in at least one of the following areas: data connectivity, data integration, DMP, Data Warehouse and proven understanding of cloud services.
Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.
Prior experience in building & delivering a product in a matrixed organization.
BS or MS in Engineering, Computer Science, or related fields or equivalent experience in technical leadership roles.
Benefits
time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program
Job title
Senior Manager – Director of Product Management, Data Cloud
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