Hybrid Senior Product Manager, Tutor Experience

at Preply

• Job title: Senior Product Manager, Tutor Experience
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Product Manager for Tutor Experience at Preply shaping tutor onboarding and retention strategies. Leading cross-functional initiatives to enhance tutor engagement and optimize product systems.

Responsibilities

• Own the end-to-end tutor experience: Own the tutor journey as a cohesive system — from onboarding to long-term success. Ensure tutors can start teaching seamlessly, convert learners, and retain them for years to come through high-quality, consistent experiences.
• Drive tutor quality at scale: Define what “great teaching” looks like, partnering with Learning Design, and embed it into product systems — including nudges, incentives (e.g. Super Tutor), and performance management — balancing quality with marketplace needs
• Shape tutor behaviors through the product: Identify the behaviors that drive learner outcomes, and design systems (nudges, training, incentives) that reinforce them — moving beyond feature delivery to behavior change.
• Make learning progress visible and actionable: Ensure progress is measurable, transparent, and motivating for both tutors and learners. Build AI/ML-powered tools that help tutors understand learner status and take the right actions. Design systems that connect tutor behavior → learner progress → subscription retention, and continuously optimize these loops with Product, Data, and Ops.
• Turn tutors into product and subscription advocates: Partner with Learning and Supply teams to embed Preply tools into core teaching workflows. Drive tutor adoption of these tools to deliver structured learning journeys and demonstrate best teaching practices.
• Ground decisions in insight: Combine qualitative research (tutor needs, behaviors) with quantitative analysis (retention, engagement, marketplace metrics) to identify and scale high-impact opportunities.
• Manage complexity with clarity: Operate across a highly interconnected product ecosystem. Bring structure to ambiguity, prioritize ruthlessly, and focus on the highest-impact opportunities.
• Be a cross-functional leader: Work closely with Engineering, Design, Data, Supply, CX, and 20+ learner-facing teams to align on priorities and deliver cohesive experiences across the marketplace.
• Influence at every level: Partner with senior stakeholders and leadership. Communicate strategy, trade-offs, and results clearly, and drive alignment across teams.

Requirements

• Solid product management background within fast-paced, high-growth environments
• Strong product sense, with the ability to connect opportunities to strategic pillars.
• Proven track record of driving measurable business impact in senior individual contributor roles.
• Comfort working with data, including designing and analyzing complex A/B tests with statistical rigor and business metrics.
• A sense of ownership and a hands-on approach: being comfortable with building, testing, and iterating consistently.
• Experience leading complex, cross-functional initiatives: you’ll be working across Engineering, Design, and Data, while collaborating closely with stakeholders in Supply, CS, and CX.
• Senior stakeholder management and clear conviction in decision-making.
• Understanding of marketplace and retention mechanics (e.g. tutor needs vs. platform mechanics, and business model dynamics).
• Nice-to-have: Familiarity with AI/ML-driven products or recommendation systems is a plus (e.g. transcript analysis, backend systems).
• Nice-to-have: education/teaching domain knowledge.

Benefits

• An open, collaborative, dynamic and diverse culture;
• A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;
• A competitive financial package with equity, leave allowance and health insurance;
• Access to free mental health support platforms;
• Access to Gympass-partnered wellness and gym centers in London to promote and support well-being and physical health;
• The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).