Change, Incident & Problem Manager at Genuine Parts Company in Rowville, managing Change Requests and Ideating improvements. Key role ensuring seamless operations across Asia Pacific.
About the role
- Senior Manager leading modernization of Parts Town's digital workplace with Microsoft 365. Focus on tenant convergence, Copilot adoption, and team productivity.
Responsibilities
- Lead the modernization of Parts Town’s digital workplace with a focus on Microsoft 365 tenant convergence
- Oversee lifecycle management of M365 tools (Teams, SharePoint, Exchange, OneDrive, Power Platform)
- Act as product owner for Microsoft Copilot, defining roadmap, use cases, and adoption strategies
- Identify high-value opportunities to eliminate manual work and streamline processes across divisions
- Partner with divisional business technology leaders to drive end-user adoption and change readiness
- Lead a small team (2–3 specialists) focused on M365 administration, tenant convergence execution, and automation across Divisions
Requirements
- 5–7 years of experience in M365 administration, digital workplace platforms, or IT product ownership
- Expertise with Microsoft 365 tenant migration/convergence projects and identity/access management
- Strong experience with Power Platform, workflow automation, and AI enablement
- Strong product mindset with a track record of driving adoption, change management, and business productivity outcomes
- Outstanding cross-division stakeholder engagement and communication skills
- Proficient in English (both written and verbal)
- Quality, high-speed internet connection at home.
Benefits
- Quarterly profit-sharing bonus
- Hybrid work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- Health insurance
- 401(k) with match
- Employee assistance programs
- Time away
- Paid parental leave
- Professional development opportunities
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