Hybrid Senior IT Operations Specialist

Posted 2 weeks ago

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About the role

  • Lead IT Operations at Waabi, fostering a collaborative and high-performing environment.
  • Develop, implement, and enforce IT policies, standards, and best practices across all sites, ensuring compliance with company security standards and industry regulations.
  • Design, implement, and manage site disaster recovery plans, ensuring business continuity and data integrity.
  • Oversee the procurement, deployment, and lifecycle management of a diverse fleet of IT equipment, including laptops, high-performance workstations, and specialized computing infrastructure.
  • Manage vendor relationships, IT-related budgets, expenses, and assets
  • Strategically manage and optimize the service desk workflow, ensuring efficient resolution of tickets received via JIRA, email, instant messaging, and verbal requests.
  • Design, configure, and maintain a high-throughput, on-premise network infrastructure.
  • Collaborate closely with Engineering and Research teams to ensure seamless integration, security, and optimal performance of systems and networks supporting our AI development.
  • Drive continuous improvement initiatives for IT processes and systems, leveraging automation and innovative solutions.
  • Create and maintain a productive and secure working environment for staff, upholding company security standards and industry best practices.
  • Lead the selection, implementation, and management of SaaS applications at scale (e.g., Google Workspace, Slack), ensuring their efficient and secure operation.
  • Develop and implement robust configuration management strategies using tools such as Ansible, Puppet, or Chef.

Requirements

  • 6+ years of relevant experience
  • Establishing and automating IT processes
  • Managing SaaS applications at scale (e.g., Google Workspace, Slack)
  • Linux system administration
  • Managing office network infrastructure (Firewalls, Switches, AP’s etc)
  • Familiarity with configuration management tools (e.g., Ansible, Terraform, Puppet, Chef)
  • Shell scripting

Benefits

  • Competitive compensation and equity awards.
  • Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).
  • Unlimited Vacation.
  • Flexible hours and Work from Home support.
  • Daily drinks, snacks and catered meals (when in office).
  • Regularly scheduled team building activities and social events both on-site, off-site & virtually.
  • As we grow, this list continues to evolve!

Job title

Senior IT Operations Specialist

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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